Senior Technical Trainer — Diagnostics & Service

Cummins Africa Middle East; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Cummins Inc. in Dubai is seeking a Senior Technical Trainer Instructor to lead services, maintenance and diagnostics training for the Service Sales Department.

You will design and deliver high-quality sessions, enhance technician capability, and ensure practical application of Cummins products. You will forecast training needs, build structured plans, coach distributors and customers, stay current with product updates, and report on training effectiveness to support workforce readiness and

Qualifications

• College/university or equivalent technical experience required.
• Intermediate level of relevant work experience including service.
• Licensing may be required for export controls or sanctions.

Responsibilities

• Deliver impactful technical training sessions on Cummins products and systems to technicians and service personnel.
• Forecast training demand and develop structured training plans aligned with business priorities.
• Build technical capability across distributors, dealers, and customers; provide ongoing coaching and support.
• Lead train-the-trainer initiatives and ensure training materials reflect product updates and compliance.
• Measure training effectiveness through feedback and field performance; drive improvements in delivery and outcomes.
• Contribute to continuous improvement by identifying gaps and aligning training with evolving business needs.

Skills

Multilingual FR/RU/AR

Organisational skills

Learning mindset

Delivery adaptability

Education

College/University degree

Job description

Cummins Inc. in Dubai is seeking a Senior Technical Trainer Instructor to lead services, maintenance and diagnostics training for the Service Sales Department.

You will design and deliver high-quality sessions, enhance technician capability, and ensure practical application of Cummins products. You will forecast training needs, build structured plans, coach distributors and customers, stay current with product updates, and report on training effectiveness to support workforce readiness and