Senior System Analyst – Level 3 (L3)

Listint

Abu Dhabi

On-site

AED 180,000 - 280,000

Full time

14 days+

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Job summary

List International Group in Abu Dhabi is seeking a Senior System Analyst (L3) to analyze, design, develop, integrate, troubleshoot and support business-critical applications. The role requires hands-on experience with XML, APIs, PostgreSQL and general DBMS management.

You will lead L3-level technical resolution, collaborate across tech teams, and drive system performance, security and scalability improvements in a real estate environment.

Qualifications

  • Bachelor's degree in computer science, information technology or related field.
  • Minimum 5 years of relevant professional experience in System Analysis, Software Development, Application Support, or related technical role.
  • Proven experience in Real Estate industry mandatory.
  • Senior/L3 level experience in technical support or system analysis.
  • Hands-on experience with XML and API technologies.
  • Strong PostgreSQL experience and DBMS knowledge.
  • Solid understanding of system integration, data flow, APIs and troubleshooting.
  • Fluency in Arabic and English; UAE Emirates ID valid.

Responsibilities

  • Analyze complex business and system requirements and translate into technical solutions.
  • Design, develop, enhance, integrate, and maintain enterprise applications and systems.
  • Provide L3 technical support for critical applications, integrations, DBMS, and system issues.
  • Investigate incidents, identify root causes, and implement permanent solutions.
  • Collaborate with development, infrastructure, QA, business and other teams to resolve issues.
  • Analyze API requests/responses, integration failures, data flows, and authentication issues.
  • Develop, troubleshoot, optimize, and maintain PostgreSQL queries and processes.
  • Review logs and system behavior to diagnose issues; participate in upgrades, migrations and deployments.
  • Provide technical guidance and knowledge sharing to junior team members.

Skills

XML
APIs
PostgreSQL
DBMS
REST APIs
SOAP APIs
JSON
Database design
System integration
Troubleshooting

Education

Bachelor's degree in CS/IT

Tools

JIRA
MS Project
Trello

Job description

Senior System Analyst – Level 3 (L3)
Job Description

Job Location: Abu Dhabi - UAE

Employment Type: Full-Time

Work Arrangement: Office-Based / Onsite

Experience: Minimum 5 Years

Position Level: L3 – Senior

Industry: Software Development

Languages: Fluent in Arabic & English

About the Role

We are seeking an experienced and technically proficient Senior System Analyst (L3) to join our technology team. The successful candidate will be responsible for analyzing, designing, developing, integrating, troubleshooting, and supporting business-critical applications and systems.

The ideal candidate will have a strong background in software development and system analysis, with hands‑on expertise in XML, APIs, PostgreSQL, and database management systems (DBMS).

The ability to work effectively at an L3 senior support and technical resolution level is important. functional and non-functional requirements gathering from stakeholders

Key Responsibilities
  • Analyze complex business and system requirements and translate them into effective technical solutions.
  • Design, develop, enhance, integrate, and maintain enterprise applications and systems.
  • Provide L3-level technical support for critical applications, integrations, databases, and system-related issues.
  • Investigate complex incidents, identify root causes, and implement permanent solutions.
  • Work closely with development, infrastructure, QA, business, and other technical teams to resolve complex issues.
  • Analyze API requests/responses, integration failures, data flows, authentication issues, and system communication problems.
  • Develop, troubleshoot, optimize, and maintain database queries and processes using PostgreSQL.
  • Work with DBMS environments, including database design, data integrity, performance optimization, troubleshooting, and maintenance.
  • Review application logs, system behavior, database activity, and integration of flows to diagnose technical issues.
  • Participate in system upgrades, enhancements, integrations, migrations, and new technology implementations.
  • Collaborate with business stakeholders to understand operational requirements and recommend appropriate technical solutions.
  • Prepare and maintain technical documentation, system specifications, integration documentation, and troubleshooting procedures.
  • Conduct impact analysis for system changes and ensure solutions meet business and technical requirements.
  • Support testing, deployment, release management, and post-production validation.
  • Identify opportunities to improve system performance, reliability, security, and scalability.
  • Provide technical guidance and knowledge sharing to junior and mid-level team members.
Required Qualifications & Experience
  • Of computer science, information technology or any related bachelor's degree
  • Minimum 5 years of relevant professional experience in System Analysis, Software Development, Application Support, or a related technical role.
  • Proven experience working in the Real Estate industry is mandatory.
  • Experience working at a Senior/L3 technical support or system analysis level.
  • Strong practical experience in software development and application lifecycle management.
  • Hands‑on expertise with XML and API technologies.
  • Strong hands‑on experience with PostgreSQL/Postgres.
  • Solid knowledge of Database Management Systems (DBMS).
  • Strong understanding of system integration, data flow, APIs, application architecture, and troubleshooting.
  • Experience diagnosing complex production issues and performing root-cause analysis.
  • Ability to work independently on critical technical issues and provide effective solutions.
  • Must have a Valid UAE Emirates ID.
  • Fluency in Arabic and English.
Technical Competencies

The ideal candidate should demonstrate strong practical knowledge of:

  • Software Development

Application development and maintenance

Software development lifecycle (SDLC)

Debugging and troubleshooting

Code analysis and optimization

Application performance monitoring

  • API & Integration

REST/SOAP APIs

API integration and troubleshooting

XML

JSON and data exchange formats

Authentication and authorization mechanisms

API testing and monitoring

System-to-system integrations

  • Database & Data Management

PostgreSQL

SQL

Database design and optimization

Query development and troubleshooting

Database performance analysis

Data integrity and management

DBMS concepts

  • System Analysis & Support

Requirements analysis

Root-cause analysis

Incident and problem management

L3 application support

System monitoring and troubleshooting

Technical documentation

Change and release management

Preferred Skills
  • Experience with enterprise-level applications and integrations.
  • Experience working with complex real estate platforms, property management systems, CRM, ERP, or related business applications.
  • Strong understanding of real estate business processes and technology requirements.
  • Experience working with multiple internal and external system integrations.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication and stakeholder management skills.
  • Ability to work under pressure and handle critical production incidents.
  • familiar project management tools such as JIRA, MS Project, Trello
Ideal Candidate Profile
  • The ideal candidate is a senior-level technology professional with strong experience in real estate systems and software development.
  • They should be comfortable taking ownership of complex technical issues, working across application and database layers, and delivering reliable solutions in a business-critical environment.
  • The candidate should demonstrate a combination of technical depth, analytical thinking hands‑on troubleshooting ability, system integration expertise, and strong business understanding.
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