Job Description
Employment Type: Full-Time
Work Location: Abu Dhabi, United Arab Emirates
Work Mode: Office-Based / Onsite Experience Required: Minimum 3 Years
Language:- Must be Fluent in English and Arabic
Job Summary
We are looking for an experienced Business Analyst / Stakeholder to join our team. The ideal candidate will be responsible for understanding business requirements, engaging with stakeholders, analyzing business processes, and translating business needs into clear and actionable requirements for technical and cross-functional teams.
The candidate should have strong analytical, communication, documentation, and stakeholder-management skills, with the ability to work effectively with business users, management, product teams, developers, and other stakeholders. Experience in the real estate industry will be considered an added advantage.
Key Responsibilities
- Gather, analyze, document, and validate business requirements from stakeholders.
- Act as a bridge between business stakeholders and technical/development teams.
- Conduct stakeholder meetings, interviews, workshops, and requirement-gathering sessions.
- Understand business processes, identify gaps, and recommend improvements.
- Prepare detailed Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, process flows, and acceptance criteria.
- Translate business requirements into clear and actionable functional specifications.
- Coordinate with product, technology, operations, and other relevant teams to ensure requirements are properly understood and implemented.
- Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
- Analyze business and operational data to identify trends, issues, opportunities, and areas for improvement.
- Support solution design by providing business and functional insights.
- Review proposed solutions to ensure they align with business requirements.
- Assist with User Acceptance Testing (UAT), including test scenarios, test cases, validation, and issue tracking.
- Track requirements, changes, dependencies, and project-related risks.
- Support change management and communicate business/process changes to relevant stakeholders.
- Prepare reports, presentations, process documentation, and project updates for management.
- Ensure requirements and project documentation are maintained accurately and up to date.
- Identify opportunities to improve business efficiency, customer experience, and operational processes
Required Skills & Qualifications
- Bachelor's degree.
- Minimum 3+ years of professional experience as a Business Analyst, Business Systems Analyst, or in a similar role.
- Strong experience in business requirements gathering and analysis.
- Strong stakeholder management and communication skills.
- Experience creating BRDs, FRDs, user stories, process flows, and functional specifications.
- Strong understanding of business processes and software development/project lifecycles.
- Experience working closely with technical and non-technical teams.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Experience with UAT, test scenarios, acceptance criteria, and defect tracking.
- Proficiency in tools such as Microsoft Excel, PowerPoint, Visio, Jira, Confluence, or similar business analysis/project management tools.
- Ability to manage multiple requirements and priorities in a fast-paced environment.
- Strong documentation and presentation skills.
- Fluent in Arabic and English.
Preferred Qualifications
- Previous experience in the Real Estate industry is an added advantage.
- Experience working on real estate platforms, property management systems, CRM, ERP, or related business applications.
- Experience with Agile/Scrum methodologies.
- Knowledge of process modelling and tools such as BPMN, flowcharts, and UML.
- Experience working with cross-functional and geographically distributed teams.
- Professional certifications such as CBAP, PMI-PBA, or equivalent are an advantage.
Key Competencies
- Business & Requirements Analysis
- Stakeholder Management
- Requirements Gathering
- Process Mapping & Optimization
- Business Process Improvement
- Functional Documentation
- User Story & Acceptance Criteria Writing
- UAT & Solution Validation
- Communication & Presentation
- Analytical & Problem-Solving Skills
- Project Coordination
- Cross-Functional Collaboration
- Negotiation & Conflict Resolution
- Attention to Detail
What We Offer
- Competitive salary package.
- Opportunity to work in a professional and collaborative environment.
- Exposure to business transformation and technology-driven projects.
- Opportunities for professional growth and career development.
- Collaboration with cross-functional and experienced teams.
- Exposure to real estate and digital business solutions.
- Supportive and professional workplace environment.
Compensation & Benefits
Salary: Competitive salary based on experience and qualifications (To be discussed during the interview process). Additional Benefits: To be discussed during the interview process.