Senior Solution Architect

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

Inclusive workplace

Learning and development opportunities

Competitive compensation and benefits

Health benefits for you and yourfamily

Flexible or hybrid work options

Generous paid leave and holidays

Wellness program

Job summary

Publicis Sapient in Dubai seeks a Senior Manager pod lead / Solution Architect with Endur expertise to drive cross-functional teams across trading and IT functions.

You will mentor pod members, coordinate with senior stakeholders, and ensure stable operations while delivering a predictable change pipeline in the energy/commodities domain.

Qualifications

• 10+ years in support or delivery roles with Endur.
• Strong Endur domain knowledge in at least one key business area.
• Proven cross-functional team leadership with ITIL and Agile practice experience.

Responsibilities

• Own backlog and pod priorities with senior stakeholders.
• Coordinate L2/L3 delivery and small changes to minimize disruption.
• Ensure incidents, problems, and changes meet SLAs.
• Mentor pod members and manage day-to-day resourcing.

Skills

Endur knowledge

Cross-functional leadership

ITIL

Agile delivery

Job description

Job Description

Senior Manager – Pod Lead / Solution Architect (Endur)

The Energy & Commodities trading industry is undergoing significant disruption, as our clients are increasingly investing in modernization of their trading ecosystem to support business growth.

To provide our clients with innovative technology solutions, we are seeking experienced Senior Manager pod lead who possess good understanding of the energy/commodity trading business and Endur expertise.

In addition to offering technical leadership to distributed, multidisciplinary teams, we are looking for individuals who can collaborate with our clients IT and Business teams, to achieve the desired outcomes.

Your Impact:

Role Purpose: Leads a cross-functional POD (L2, L3, Dev, QA) for a given business domain at PS, ensuring stable operations and a predictable change pipeline.

Key Responsibilities:

Own the backlog and prioritization for the pod in partnership with Senior stakeholders. Coordinate L2, L3 and small change delivery to minimize business disruption. Ensure incidents, problems and changes within the pod are managed to agreed SLAs. Drive continuous improvement, automation and documentation within the pod. Mentor pod members and manage day-to-day resourcing and capacity. Excellent communication and collaboration skills, with the ability to effectively engage with clients and internal stakeholders.

Qualifications

Your Skills and Experience:

Must have:

• 10+ years in support and/or delivery roles in Endur. Strong functional knowledge of Endur in at least one key business area. Proven experience leading cross-functional teams. Good understanding of ITIL and Agile delivery practices.

Good to have:

• Experience operating pods or squads in a scaled Agile environment.
• Exposure to regional trading practices in the GCC.
• Formal people management experience.

Set yourself apart with:

• Examples of pods you have led where stability improved while delivery throughput increased.
• Ability to act as both delivery lead and trusted advisor to business stakeholders.

Additional Information

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Within the Energy & Commodities industry, Publicis Sapient are leaders in the Trading and Risk Management space where we focus on enabling business transformation through digital at some of the most influential companies in the oil & gas, power & utilities, metals & mining and agribusiness sectors