Senior Sales Engineer, Dedrone, META

Axon; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

Axon is seeking a Sales Engineer to join their team in the United Arab Emirates. In this role, you will lead technical sales discussions and presentations, achieve mastery in Dedrone technology, and provide support throughout the pre-sales cycle.

With a commitment to diversity and inclusion, Axon values a positive approach to technology challenges while requiring a willingness to travel. Join a company where you can make a real difference in protecting life.

Qualifications

• 5+ years relevant experience in a similar role.
• 3-5 years customer-facing pre-sales or consulting background required.
• Basic knowledge of computer hardware and operating systems.

Responsibilities

• Achieve mastery of all Dedrone technology.
• Lead business and technical presentations effectively.
• Coordinate logistics across POC/Pilot process.

Skills

Networking (IP/Arp/DNS/Dhcp/SNMP/PoE/Ethernet/IEEE802.11)

Linux

Presentation skills

Basic understanding of Drone technology

Intellectual curiosity

Education

Associates degree in Engineering or Computer Science

Job description

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Dedrone, by Axon is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling “good” drones to fly. By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi‑sensor and multi‑mitigation options onto a single fused "pane‑of‑glass". Whether on‑premise / air‑gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats.

What You’ll Do

Location: Remote - travel up to 50% of time

Reports to: Director, Sales Engineering

• Achieve mastery of all Dedrone technology
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st‑level technical support throughout the pre‑sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Good understanding of Networking (IP/Arp/DNS/Dhcp/SNMP/PoE/Ethernet/IEEE802.11), Linux
• Basic understanding of Physical Security, IP-Camera Placement and technology.
• Basic understanding of Drone technology, desirable experience in flying
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• 3-5 years customer facing pre‑sales or consulting background required
• Experience selling SaaS based solutions
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross‑functionally.
• Experience developing Statements of Work (SOW) or similar documents

We are also committed to building diverse teams that reflect the communities we serve.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.