Senior Quality Engineer

Dubai Municipality; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Dubai Municipality is seeking an Industrial Engineer with a focus on identifying and developing strategic and operational performance indicators across operations and services, aligned with government excellence programs.

The role includes preparing studies to update performance metrics, developing organizational structures for engineering units, supporting automated systems, and ensuring compliance with quality standards while driving continuous improvement.

Qualifications

• Bachelor's degree in Industrial Engineering.
• 3+ years of experience in related field.

Responsibilities

• Identify and develop performance indicators for operations and services.
• Prepare studies to develop and update performance metrics.
• Develop organizational structures and job descriptions for engineering units.
• Identify opportunities to improve operations and services.
• Prepare project management plan and monitor implementation; ensure quality compliance.

Education

Bachelor's Degree in Industrial Engineering

Job description

• Identify and develop strategic, operational, and technical management performance indicators related to its operations, services, and other indicators required by government excellence programs, and follow up on setting their targets and classifications.

  
  

• Prepare studies related to developing and updating performance measurement metrics to improve performance through analyzing the department’s performance based on the strategic plan, job descriptions, periodic reports, and the results achieved from performance measurement and self-assessment.

  
  

• Prepare studies related to institutional organization and operations, including the development, updating, and documentation of organizational structures and job descriptions for engineering organizational units; contribute to the preparation and development of an automated system for inventorying, documenting, and evaluating the results of completed projects, plans, studies, and research related to institutional organization and operations projects; in addition to providing support and consultation for the preparation and development of guidance manuals related to this field.

  
  

• Develop the department’s operations and services by identifying opportunities for improvement and development of applicable operations and services.

  
  

• Prepare the department’s project management plan, monitor its implementation, extract results, and submit the necessary periodic reports to ensure effective management. Review the documentation of the organizational unit’s processes, services, legislation, regulations, standards, and work forms periodically through the electronic system, ensuring compliance with all quality and excellent service requirements.

  
  

• Qualification: Bachelor's Degree

  
  

• Major: Industrial Engineering

  
  

• Experience: 3 years and above