Senior Product Manager, Fund Services (CIB)

HSBC Holdings plc; Dubai; On-site; AED 350,000 - 520,000; Full time

Job summary

HSBC Holdings plc in Dubai seeks a Senior Product Manager for Fund Services to lead Investor AML/KYC strategy and delivery across global fund jurisdictions. You will shape product policy, pricing and client solutions in a cross-functional team spanning Product, Operations, Technology, Risk and Compliance.

The role requires extensive AML/KYC expertise, regulatory interpretation skills and strong stakeholder engagement.

Qualifications

• Substantial experience in financial services incl. Transfer Agency, Fund Administration or Trustee services.
• Deep expertise in Investor AML/KYC and financial crime risk control (CDD/EDD, sanctions, monitoring).
• Ability to translate regulatory developments into product policy and operating-model decisions.
• Experience owning Investor AML/KYC product or operations in fund-servicing.
• Strong knowledge of funds industry, securities markets and market infrastructure.
• Understanding of technology/data landscape supporting Transfer Agency and AML/KYC.
• Ability to set strategy, design solutions, deliver change and balance priorities.
• Excellent written/verbal/presentation skills with senior client audiences.
• AML compliance or financial crime qualification or equivalent experience.
• UAE visa requirement: degree and 4-year contract alignment under New Labour Law.

Responsibilities

• Own the global Investor AML/KYC strategy and roadmap across Product, Operations, Technology, Risk and Compliance.
• Translate market, client and regulatory developments into executable initiatives across jurisdictions.
• Assess opportunities and enhancements for client value, control, scalability and profitability.
• Build Investor AML/KYC capability across fund jurisdictions with clear service standards.
• Define proposition, policies and documentation aligned across Europe and Asia.
• Set pricing approaches and maintain rate cards for profitability and risk objectives.
• Collaborate with Technology and Global Product Delivery on architecture and digital enablement.
• Sponsor and govern change, including business cases and prioritisation for platforms.

Skills

Investor AML/KYC

Regulatory interpretation

Stakeholder influence

Strategic thinking

Presentation skills

Financial crime risk

Data landscape knowledge

Education

Bachelor's degree

Tools

Transfer Agency systems

AML screening tools

Job description

Some careers have more impact than others.

If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking an ambitious individual to join our Securities Services Team as a Senior Product Manager, Fund Services. This role will primarily focus on strategy, roadmap and delivery of HSBC's Investor AML/KYC proposition within our Global Fund Services Product team. Working across European and Asian time zones you'll shape scalable products and operating models across client segments and key fund jurisdictions. The role brings together Product, Operations, Technology, Risk and Compliance to deliver enhancements that reflect evolving client needs and regulatory expectations. You'll engage directly with clients to define requirements, design solutions and support implementation.

In this role, you will:

• Own the global Investor AML/KYC strategy and roadmap aligning priorities across Product Operations Technology Risk and Compliance
• Translate client market and regulatory developments into executable initiatives across client segments and key fund jurisdictions
• Assess new opportunities and enhancements for client value control implications scalability and commercial viability
• Build and enhance the Investor AML/KYC capability across fund jurisdictions with clear service standards and consistent outcomes
• Define the proposition service model policies and supporting documentation with alignment across Europe and Asia
• Set pricing approaches and maintain rate cards in line with commercial profitability and risk objectives
• Partner with Technology and Global Product Delivery to define future-state architecture platform priorities and digital enablement
• Sponsor and govern change including business cases feasibility prioritisation and decisions for platforms supporting the proposition

To be successful in the role, you should meet the following requirements:

• Bring substantial experience in financial services including Transfer Agency Fund Administration Trustee services or a closely related fund-servicing environment
• Apply deep expertise in Investor AML/KYC and financial crime risk control including CDD EDD sanctions screening beneficial ownership and ongoing monitoring
• Interpret regulatory expectations and industry practice across key fund jurisdictions and convert them into proportionate product policy control and operating-model decisions
• Demonstrate senior experience owning an Investor AML/KYC product running Investor AML/KYC operations or providing financial crime risk stewardship for fund-servicing activities
• Show strong knowledge of the funds industry securities markets and relevant market infrastructure
• Use a strong understanding of the technology and data landscape supporting Transfer Agency and Investor AML/KYC including workflow screening and digital enablement
• Evidence the ability to set strategy design solutions deliver change and make risk-based decisions across competing priorities
• Influence effectively across Product Operations Technology Risk Compliance and senior client audiences with strong written verbal and presentation skills
• Hold an AML compliance or financial crime qualification or bring equivalent demonstrable experience
• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.
• Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years' contract would be issued.

You’ll achieve more at HSBC.

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