Senior Personal Banking Advisor – UAE Call Center

Mashreq; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

Mashreq in Ras al-Khaimah invites applications for a Senior Personal Banking Advisor.CXC - RBG - DBC RAK Call Center.41.Client Experience and Conduct Group (UAE National Only) role. You will handle customer inquiries and provide service excellence.

This full-time position is based in Ras al-Khaimah, UAE and focuses on delivering accurate information, resolving requests, and ensuring a positive client experience for UAE nationals.

Qualifications

• Inbound call handling and customer service experience.
• Ability to resolve queries with accurate information.
• Experience in a banking or financial services environment.

Responsibilities

• Handle inbound calls from customers on banking products and services.
• Provide accurate information and resolve customer inquiries and service requests.
• Initiate outbound calls as needed to follow up on requests.

Skills

Inbound calls handling

Customer service

Banking knowledge

Job description

Mashreq in Ras al-Khaimah invites applications for a Senior Personal Banking Advisor.CXC - RBG - DBC RAK Call Center.41.Client Experience and Conduct Group (UAE National Only) role. You will handle customer inquiries and provide service excellence.

This full-time position is based in Ras al-Khaimah, UAE and focuses on delivering accurate information, resolving requests, and ensuring a positive client experience for UAE nationals.