Senior Operations Manager - Hedge Fund Client Services

Remotedxb; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Arootah is a talent solutions firm serving the alternative investment industry, advising and executing across talent acquisition, leadership, development, retention and transition. The team collaborates with hedge funds, family offices and institutional clients to optimize talent strategy and outcomes.

The role focuses on improving processes, supporting action plans, removing roadblocks and delivering measurable results through KPIs and documented records, with a strong emphasis on accuracy and

Qualifications

• Bachelor's degree in Communications, Marketing, Finance, or Business Administration.
• Minimum of 5 years of professional experience in a similar role within a Hedge Fund, Alternative Investment Firm or Family Office.
• Experience working with sophisticated institutional clients.
• Demonstrated analytical and quantitative skills.
• Superb written and verbal communication skills.
• Strong project management and follow-through skills.
• Excellent interpersonal and customer service skills.
• Extremely detail oriented.

Responsibilities

• Improve processes for optimal flow of operations
• Support the execution of effective monthly action plans
• Identify internal and contextual roadblocks
• Break apart goals into actionable steps and devise plans of action
• Provide clients with resources associated with implementing action plans
• Implement policies, procedures, and control measures
• Review, analyze and report on client tools and resources to ensure industry best practices
• Evaluate client advancement toward goal actualization through KPIs and scoring matrices
• Maintain and share detailed and accurate records of consulting results

Skills

Analytical skills

Quantitative skills

Written and verbal communication

Project management

Interpersonal skills

Customer service

Detail-oriented

Education

Bachelor's degree in Communications, Marketing, Finance, or Business Administration

Job description

Arootah is a talent solutions firm serving the alternative investment industry, advising and executing across talent acquisition, leadership, development, retention and transition. The team collaborates with hedge funds, family offices and institutional clients to optimize talent strategy and outcomes.

The role focuses on improving processes, supporting action plans, removing roadblocks and delivering measurable results through KPIs and documented records, with a strong emphasis on accuracy and