Senior Operations Manager – Contract Logistics & Warehousing

THE C-SUITE & CO.; Dubai; On-site; AED 350,000 - 540,000; Full time

Job summary

THE C-SUITE & CO. seeks a Senior Operations Manager to lead a high-volume warehousing operation in Dubai, UAE. You will own performance across warehousing, inventory, customer SLAs, productivity and cost control while guiding a sizeable operations team.

Responsibilities include delivering SLAs, driving productivity, maintaining inventory accuracy and utilising WMS effectively. UAE/GCC logistics experience is advantageous.

Qualifications

• 8+ years of experience in 3PL, contract logistics or large-scale warehousing.
• Proven experience leading complex warehouse operations and sizeable teams.
• Strong understanding of WMS, inventory control and warehouse KPIs.
• Demonstrable experience managing customer SLAs and operational performance.
• Commercial understanding of warehouse costs, productivity and resource planning.
• Strong continuous improvement and problem-solving capability.
• UAE/GCC logistics experience would be advantageous.

Responsibilities

• Lead day-to-day warehouse and contract logistics operations.
• Deliver agreed customer SLAs, KPIs and service levels.
• Drive warehouse productivity, capacity utilisation and operational efficiency.
• Maintain high levels of inventory accuracy and stock integrity.
• Manage operational budgets, labour costs and indirect expenditure.
• Identify and implement continuous improvement initiatives.
• Ensure effective utilisation of WMS and operational reporting systems.
• Lead, coach and develop warehouse operations teams.
• Work closely with customer service, transport and commercial teams.
• Maintain strong standards across HSSE, compliance and operational procedures.

Skills

Warehouse ops mgmt

WMS knowledge

Inventory control

KPIs management

Cost control

Team leadership

Continuous improvement

Tools

WMS

Job description

We are supporting a leading 3PL and contract logistics business in the UAE with the appointment of a Senior Operations Manager to lead a complex, high-volume warehousing operation in Dubai.

The successful candidate will take ownership of operational performance across warehousing, inventory, customer SLAs, productivity, cost control and continuous improvement, while leading and developing a sizeable operations team.

Key responsibilities include:

• Lead day-to-day warehouse and contract logistics operations
• Deliver agreed customer SLAs, KPIs and service levels
• Drive warehouse productivity, capacity utilisation and operational efficiency
• Maintain high levels of inventory accuracy and stock integrity
• Manage operational budgets, labour costs and indirect expenditure
• Identify and implement continuous improvement initiatives
• Ensure effective utilisation of WMS and operational reporting systems
• Lead, coach and develop warehouse operations teams
• Work closely with customer service, transport and commercial teams
• Maintain strong standards across HSSE, compliance and operational procedures

Candidate profile:

• 8+ years’ experience within 3PL, contract logistics or large-scale warehousing
• Proven experience leading complex warehouse operations and sizeable teamsPrevious experience leading warehouse operations and sizeable teams
• Strong understanding of WMS, inventory control and warehouse KPIs
• Demonstrable experience managing customer SLAs and operational performance
• Commercial understanding of warehouse costs, productivity and resource planning
• Strong continuous improvement and problem-solving capability
• UAE/GCC logistics experience would be advantageous

This is an excellent opportunity for an experienced logistics professional looking to take ownership of a complex, customer-focused operation in Dubai.