Senior Operations Executive

PRYPCO; Dubai; On-site; AED 312,000 - 504,000; Full time

Job summary

PRYPCO in Dubai is seeking an experienced Finance Operations professional to own end-to-end invoicing, reconciliations, and commissions with strong Excel skills and CRM experience.

The role emphasizes process improvement, timely payments, and data quality across CRM and accounting systems, with collaboration across government bodies and vendors. 6+ years in ops/finance, English proficiency, and a track record of measurable improvements are required.

Qualifications

• 6+ years in operations or finance operations.
• Experience with invoicing, reconciliations, collections or commissions.
• Strong written and verbal English.
• Ability to improve processes with measurable results.

Responsibilities

• Own the end-to-end invoicing cycle including tracking invoices and collections.
• Run monthly reconciliations across CRM and accounting records.
• Process agent and partner commissions accurately and on schedule.
• Manage supplier and vendor payments and maintain a clean payables position.
• Coordinate with external parties and maintain data quality in CRM.

Skills

Operations leadership

Advanced Excel/Google Sheets

CRM systems experience

Tools

Salesforce

Job description

Financial operations

• Own the end-to-end invoicing cycle: tracking invoices, tracking collections, chasing overdue payments and keeping ageing under control, ensuring vendors are paid on time.
• Run monthly reconciliations across CRM and accounting records and investigate any variances.
• Process agent and partner commissions accurately and on schedule, including verification against signed agreements.
• Manage supplier and vendor payments - validating documentation, tracking approvals and maintaining a clean payables position.
  

Operations and process

• Own a defined set of operational processes end to end, including the documentation, the SLAs and the handoffs between teams.
• Coordinate with external parties - government departments, PRO service providers, banks, developers and vendors - to move cases forward.
• Maintain data quality in the CRM and operational trackers so reporting can actually be trusted.
  

Customer Experience

• Handle escalated client issues that front-line teams cannot resolve and see them through to a closed outcome.
• Track complaint themes and turnaround times and use them to push for the underlying fix rather than repeat firefighting.
  

What We're Looking For

• 6+ years in operations, finance operations or a blended ops role, ideally in real estate, proptech, fintech or professional services.
• Practical financial operations experience - invoicing, reconciliations, collections or commissions. You should be comfortable being asked why a number doesn't tie out.
• Advanced Excel or Google Sheets: pivot tables, lookups, conditional logic and building a working model without help.
• Hands-on CRM experience (Salesforce preferred)
• A track record of improving a process, with numbers attached: time saved, errors reduced, cost recovered.
• Strong written and verbal English language.