Senior Operations Engineer — Remote Fintech Platform

Caliberly; Dubai; Hybrid; AED 320,000 - 520,000; Full time

Job summary

Caliberly is seeking a Senior IT Operations Engineer for a role based in Dubai, UAE. The candidate will run production upgrades, manage and monitor production environments, and act as L2 support to sustain operations for a modern cross-border payments infrastructure.

The ideal candidate will have 5+ years in IT operations or SRE, deep Linux expertise, cloud experience, and strong incident response skills. Fluency in English is required, with a preference for UAE-based or Dubai-resident

Qualifications

• 5+ years of experience in IT operations / production operations / SRE roles.
• Strong experience running and coordinating production upgrades, deployments, and maintenance windows.
• Hands-on experience administering Linux-based environments (installation, configuration, hardening, troubleshooting)
• Good understanding of networking basics (DNS, load balancers, firewalls, VPN, TLS certificates)
• Experience managing and monitoring production infrastructure (VMs/instances, containers, storage, databases, message brokers)
• Familiar with major cloud platforms (AWS/Azure/GCP) and infrastructure tooling
• Experience with monitoring, logging, and alerting tools (Prometheus, Grafana, ELK/EFK, or similar)
• Comfortable writing simple scripts/automation (Bash, Python, or similar) to streamline operational tasks
• Strong incident response skills: triage, escalation, communication, and post-incident follow-up
• Acts as L2 support for production issues: reproducing problems, collecting diagnostics, working with developers to drive resolution, and documenting workarounds
• Familiar with change management, release management, and production governance processes
• Bonus: experience in fintech/payments, high-availability systems, or regulated environments

Responsibilities

• Run production upgrades, deployments, and maintenance windows to keep systems healthy.
• Provide L2 support for production issues, reproducing problems and working with developers to resolve them.
• Coordinate change and release management to ensure safe production changes.
• Monitor and manage production infrastructure across VMs, containers, storage, databases, and message brokers.
• Operate in cloud environments (AWS/Azure/GCP) and use infrastructure tooling, scripting to automate tasks.

Skills

IT Operations

Linux Administration

Networking Basics

Cloud Platforms

Monitoring & Logging

Scripting (Bash/Python)

Incident Response

L2 Production Support

Change Management

Fintech/Payments

Tools

Prometheus

Grafana

ELK/EFK

Docker

Kubernetes

Job description

Caliberly is seeking a Senior IT Operations Engineer for a role based in Dubai, UAE. The candidate will run production upgrades, manage and monitor production environments, and act as L2 support to sustain operations for a modern cross-border payments infrastructure.

The ideal candidate will have 5+ years in IT operations or SRE, deep Linux expertise, cloud experience, and strong incident response skills. Fluency in English is required, with a preference for UAE-based or Dubai-resident