Senior Officer - Events & Entertainment

WhiteCrow Research; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. seeks a Senior Officer - Events & Entertainment in Dubai to oversee venue operations, coordinate production plans, and ensure show quality, safety, and SOP compliance across rehearsals, performances, and backstage areas.

You will liaise with departments, manage guest situations professionally, maintain confidentiality, and drive process improvements while adapting to a dynamic live events environment.

Qualifications

• High School Diploma – Event/theatrical/theme park experience preferred.
• Bachelor or Theatre Degree.
• 1 - 2 year experience in theme parks and/or professional theatre.
• 3 - 5 years minimum experience in theme parks and/or a professional theatre.

Responsibilities

• Perform opening/closing duties for the venue or area, sign in/out cast and crew, monitor start-up/shut-down procedures.
• Coordinate production plans and direct activities of performers and stage crew during rehearsals and performances.
• Support the Supervisor in event documentation, including nightly FYIs and status reports.
• Monitor performances on stage, backstage, and in green rooms for show quality, safety, and SOP compliance.
• Communicate pertinent information across and within departments.
• Act as the first point of contact for guest situations in a positive and professional manner.

Education

High School Diploma

Bachelor or Theatre Degree

Job description

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

As a Senior Officer - Events & Entertainment, you will be responsible for...

• Performing the duties of opening and/or closing the venue or area, including signing in/out cast and crew and monitoring start-up/shut-down procedures. Monitoring all rehearsals, performances, and backstage areas for show quality, safety, and SOP compliance.
• Coordinating production plans and directing the activities of performers and stage crew during rehearsals and performances.
• Supporting the Supervisor in event documentation, including nightly FYIs and status reports.
• Monitoring performances on stage, backstage, and in green rooms for show quality, safety, and SOP compliance.
• Communicating pertinent information across and within departments.
• Acting as the first point of contact for addressing guest situations in a positive and professional manner.
• Maintaining confidential information.
• Executing and maintaining policies, procedures, and processes for the respective function/department and ensuring that existing ones are reviewed and updated as part of the continuous process improvement initiative.
• Maintaining relevant electronic systems to improve the efficiency and effectiveness of existing processes.
• Interfacing with DPR's internal and external clients in a professional and courteous manner.
• Acting as the main contact for entertainment venues and performers during shows and events while relaying information to resolve any issues that arise.
• Monitoring event logistics to ensure that all entertainment elements comply with the rules and regulations established by the Motiongate Entertainment Department.
• Adapting to an ever-changing work environment.

What you already have...

• High School Diploma – Event/theatrical/theme park experience preferred.
• Bachelor or Theatre Degree
• 1 - 2 year experience in theme parks and/or professional theatre
• 3 - 5 years minimum experience in theme parks and/or a professional theatre