Entertainment Team Leader

Miral; Abu Dhabi; Sur place; AED 90 000 - 150 000; Plein temps

Résumé du poste

Miral Experiences is seeking a proactive entertainment operations lead to drive day-to-day delivery of the park's entertainment program. You will supervise a team, train staff, conduct coaching and development plans, and coordinate show execution with the technical teams to ensure high-quality performances.

The role requires strong leadership, English proficiency, and solid computer skills, with experience in entertainment and a customer-focused mindset.

Qualifications

• Higher secondary or equivalent.
• Experience in a leadership position or 1 year of experience in the Entertainment industry.
• Computer skills: Word, Excel and PowerPoint.
• Leadership skills.
• Customer service.
• Proficiency in English.

Responsabilités

• Assist in delivering the Entertainment program throughout the year on a day-to-day basis.
• Lead the team including on the job training, attendance, grooming, coaching and personal development plans.
• Task-train colleagues in safe operation of equipment and adherence to policies.
• Coordinate execution of Entertainment offerings and schedule staff coverage.
• Ensure safety rules and procedures are followed at all times.

Connaissances

Leadership

Customer service

Proficiency in English

Computer skills

Formation

Higher secondary or equivalent

Degree in Fine Arts

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

ROLE SCOPE

• Assists in the delivery of the Entertainment program throughout the year on a day-to-day basis
• Leads the team to include on the job training, daily attendance, grooming, coaching , appraisals and personal development plans
• Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures
• Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance
• Coordinates execution of Entertainment offerings
• Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues well-being
• Calls shows, prepare and distribute show reports where required
• Gives performance notes as appropriate
• Assists in the audition process of potential new hires
• Supports rehearsal processes for new and existing shows
• Coordinates special requests and both in-park and outdoor events as directed
• Oversees paperwork, checklists and documentation relating to offerings
• Works with technical team to assure repairs are noted, logged, and completed in a timely manner
• Communicates relevant information through daily team briefings, department noticeboards and other channels as required
• Attends daily park duty manager briefings as per schedule and distribute notes
• Assigns tasks as required and checks on outcome
• Ensures that all safety rules and procedures are being adhered to at all times
• Ensures that policies, procedures and performance standards that are in place in the department are being adhered to
• Ensures a clean and safe operating environment and raise any defects to their managers attention
• Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately
• Deal with any internal or external customer requests and issues that are beyond the scope of their front line colleagues
• Additional duties as assigned by management

QUALIFICATIONS

Desired Candidate Profile

Essential:

• Higher secondary or equivalent
• Experience in a leadership position or 1 year of experience in the Entertainment industry.
• Computer skills: word, excel and power point
• Leadership skills
• Customer service
• Proficiency in English

Desirable

• Degree in Fine Arts
• 2 years of experience working in entertainment in a theme park
• Background in sound and lighting, rigging and/or show calling

Miral Experiences