Senior Marine Claims Leader, Strategic Client Solutions

WTW; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Willis Towers Watson in Dubai is seeking a skilled Claims Resolution professional to understand client needs, broker effectively, and deliver high levels of service within standard operating procedures. You will work with brokers, clients, and underwriters to negotiate placements and sustain client retention.

Key focus includes developing solutions, building strong relationships across markets, and applying in-depth industry knowledge to improve outcomes for clients and markets in Dubai and

Qualifications

• Proven track record of delivering high levels of client service
• Strong practical knowledge of strategic account development and appropriate tools to achieve this aim
• Experienced knowledge of insurance globally in order to deal effectively with client needs
• Intermediate knowledge of Willis Towers Watson products and services and how these compare to competitor offerings
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Strong communication, negotiation and influencing skills

Responsibilities

• Deliver high levels of client service in line with the standard operating procedures for client activity
• Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention rates
• Ability to understand a client or prospect’s business, situations, opportunities, problems and key issues
• Ability to manage relationships and negotiate placement with the insurance market
• Prepare client and prospect presentations considering the impact of client profitability
• Support relationships with underwriters in London and international markets
• Participate in information gathering exercises.

Skills

Client service

Strategic account development

Insurance knowledge

Willis Towers Watson products

Relationship building

Negotiation

Communication

Job description

Willis Towers Watson in Dubai is seeking a skilled Claims Resolution professional to understand client needs, broker effectively, and deliver high levels of service within standard operating procedures. You will work with brokers, clients, and underwriters to negotiate placements and sustain client retention.

Key focus includes developing solutions, building strong relationships across markets, and applying in-depth industry knowledge to improve outcomes for clients and markets in Dubai and