Senior Luxury Waiter & Team Mentor

SmartRecruiters, Inc.; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

SO/ in Dubai is seeking an experienced Senior Waiter to lead a section and deliver refined service in a luxury setting. You will mentor junior staff and coordinate with kitchen and bar to ensure smooth operations in a fashion-forward hotel concept.

Applicants should have 3–5 years in upscale dining, strong POS skills, and a professional appearance. This role requires flexible scheduling, including evenings, weekends, and holidays, to uphold impeccable standards in a vibrant Dubai environment.

Qualifications

• 3–5 years of progressive waiter experience in upscale dining or hospitality.
• Ability to mentor and support junior staff on the floor.
• Proficient with POS systems and restaurant management software.
• Excellent communication skills and guest-service mindset.
• Strong organizational and time-management abilities.

Responsibilities

• Manage your assigned section with professionalism and confidence.
• Deliver attentive, knowledgeable service across all offerings.
• Coordinate with kitchen, bar, and support teams for smooth service.
• Mentor and guide junior team members on the floor.
• Maintain impeccable presentation, cleanliness, and service execution.
• Accurately take and process guest orders with precision.
• Anticipate guest needs to create personalized experiences.
• Handle inquiries, concerns, and complaints professionally.
• Manage table setup, coordination, and breakdown efficiently.
• Ensure compliance with health, safety, and hygiene protocols.
• Utilize POS for order processing and billing.
• Demonstrate cultural sensitivity in Dubai's multicultural environment.

Skills

Waiter experience

Section management

F&B knowledge

Communication

Mentoring

POS systems

Organization

Stamina

Attention to detail

Flexibility

Education

High school diploma

Food safety certification

Hospitality certification (preferred)

Tools

POS software

Restaurant management software

Job description

SO/ in Dubai is seeking an experienced Senior Waiter to lead a section and deliver refined service in a luxury setting. You will mentor junior staff and coordinate with kitchen and bar to ensure smooth operations in a fashion-forward hotel concept.

Applicants should have 3–5 years in upscale dining, strong POS skills, and a professional appearance. This role requires flexible scheduling, including evenings, weekends, and holidays, to uphold impeccable standards in a vibrant Dubai environment.