Senior Luxury Events Sales Manager – Dubai

Mandarin Oriental; Dubai; On-site; AED 279,000 - 502,000; Full time

Benefits offered by this job

MOstay program

Health & wellness benefits

Duty transportation

Duty meals

Learning & development

Competitive salary & benefits

Job summary

Mandarin Oriental Downtown, Dubai is seeking a Sales Manager to join the Events team. Based in Dubai, you will drive conference, events, catering, and group room revenue by managing the end-to-end sales process and coordinating with clients and hotel operations to ensure exceptional execution and repeat business.

You will collaborate across hotel departments, uphold service standards, and develop strong relationships with clients.

Qualifications

• Bachelor’s degree or diploma in Hospitality, Hotel, or Business Management.
• At least 3 years in hospitality sales or related managerial roles.
• Proven experience in luxury hotel environments, with conference, events, catering and sales operations.

Responsibilities

• Communicate and uphold hotel policies, procedures, confidentiality, and security as a professional ambassador.
• Drive events and group revenue by achieving targets, generating new business, and upselling.
• Manage end-to-end event sales process: proposals, contracts, site inspections, planning, and handovers.
• Build relationships with clients and stakeholders to deliver exceptional service and secure repeat business.
• Maintain accurate sales records and collaborate across hotel departments for successful events.

Skills

Customer service

Organizational skills

Problem-solving

Communication skills

Presentation skills

Time management

Arabic language (advantage)

Delphi (software)

Education

Bachelor’s degree or diploma in Hospitality/Hotel/Business Management

Tools

Delphi

Job description

Mandarin Oriental Downtown, Dubai is seeking a Sales Manager to join the Events team. Based in Dubai, you will drive conference, events, catering, and group room revenue by managing the end-to-end sales process and coordinating with clients and hotel operations to ensure exceptional execution and repeat business.

You will collaborate across hotel departments, uphold service standards, and develop strong relationships with clients.