Senior Logistics & Customs Operations Specialist

Hitachi; Abu Dhabi; On-site; AED 250,000 - 400,000; Full time

Job summary

HITACHI ENERGY L.L.C in Abu Dhabi, United Arab Emirates, is seeking a Logistics and Customs Operations Specialist to manage end-to-end logistics, customs operations, and SAP GTS processes. You will coordinate with LSPs and brokers, support RFQ/RFI activities, and drive supplier performance to ensure compliant, cost-effective movement of goods.

The role requires 6+ years in logistics, UAE experience, and strong English communication.

Qualifications

• Degree in Logistics Management or MBA in Logistics/Operations Management from a recognized institute.
• 2.7

Responsibilities

• Manage end-to-end transportation planning and execution for general cargo shipments, ensuring timely, cost-effective, and compliant delivery.
• Coordinate with Logistics Service Providers (LSPs), customs brokers, and internal stakeholders to resolve issues.
• Oversee import/export customs processes including customs documentation declarations, SAP GTS updates, and customs clearance support.
• Manage freight cost calculations, invoice verification, freight settlement, payment issues, and charge dispute resolution.
• Support spot RFQ/RFI activities and supplier selection in collaboration with sourcing teams.
• Drive supplier performance, non-conformance, and claims management processes while ensuring continuous improvement.
• Lead issue resolution related to logistics, customs, and shipment execution for inbound and outbound orders.
• Support customer, supplier, and LSP claims management including cost evaluation, documentation, negotiation, and settlement.
• Monitor KPIs, prepare logistics performance reports, support S&OP reviews, and provide logistics expertise to business stakeholders.
• Deliver carrier training and ensure compliance with local operating procedures, HSE standards, and trade regulations.

Skills

Logistics management

SAP GTS

SAP TM

SAP S/4HANA

English proficiency

Education

Logistics Management degree

MBA in Logistics

Tools

None

Job description

HITACHI ENERGY L.L.C in Abu Dhabi, United Arab Emirates, is seeking a Logistics and Customs Operations Specialist to manage end-to-end logistics, customs operations, and SAP GTS processes. You will coordinate with LSPs and brokers, support RFQ/RFI activities, and drive supplier performance to ensure compliant, cost-effective movement of goods.

The role requires 6+ years in logistics, UAE experience, and strong English communication.