Senior IT Solutions Architect - Automation & Integration

Roads and Transport Authority; Dubai; On-site; AED 391,000 - 558,000; Full time

Job summary

Roads and Transport Authority is seeking an IT professional to maintain and optimize its application and integration platforms, ensuring uninterrupted service and data-driven improvements aligned with the digital-strategy roadmap.

You will support implementation plans, manage change and bug-fix lifecycles, and contribute risk insights to business cases for automation initiatives, aiding prioritisation and resource planning.

Qualifications

• Bachelor's or Master's in IT/CS or Systems Engineering.
• 3+ years experience with a master’s degree in IT/CS or Systems Engineering; 5+ years with a bachelor’s degree.

Responsibilities

• Maintain and optimize the application and integration platforms, ensuring uninterrupted service and alignment with enterprise standards.
• Support implementation plans and the automation roadmap, aligning upgrades, budgets and timelines with digital strategy.
• Contribute data and risk insights to business cases for automation and integration initiatives, aiding prioritisation.
• Manage the centralized repository of applications and support contracts, keeping details in enterprise tools.
• Oversee system touch-point integrations, assess change impacts and coordinate execution across departments.
• Manage change and bug-fix lifecycle: classification, assessment, prioritisation, escalation, and standards improvement.
• Analyze usage metrics and service-delivery gaps to drive efficiency and customer satisfaction.
• Research emerging technologies and model new processes, updating change-management standards and mitigation plans.

Skills

Change management

Data analysis

Automation roadmap

Stakeholder collaboration

Education

Bachelor's degree in IT/CS

Master’s degree in IT/CS or Systems Engineering

Job description

Roads and Transport Authority is seeking an IT professional to maintain and optimize its application and integration platforms, ensuring uninterrupted service and data-driven improvements aligned with the digital-strategy roadmap.

You will support implementation plans, manage change and bug-fix lifecycles, and contribute risk insights to business cases for automation initiatives, aiding prioritisation and resource planning.