Chief System Analyst - IT Solutions Design and Development

Roads and Transport Authority; Dubai; On-site; AED 120,000 - 170,000; Full time

Job summary

Roads and Transport Authority in Dubai seeks an experienced IT governance professional to ensure reliability, scalability, and compliance of business applications and integration platforms. You will lead change governance, analyze system dependencies, validate performance, and drive improvement initiatives aligned with enterprise architecture and digital strategy.

Responsibilities include developing integration frameworks, assessing impacts, and coordinating with vendors and stakeholders to

Qualifications

• Bachelor's or master's degree in IT/computer science.
• Experience: 6+ years with master's, 8+ years with bachelor's.

Responsibilities

• Develop and validate implementation and integration frameworks for information-systems projects, ensuring alignment with digital strategy and performance objectives.
• Define analytical approaches and methodologies for system-impact assessment, change evaluation, and dependency management across applications.
• Recommend standardization and optimization strategies to enhance interoperability and governance.
• Contribute insights and risk assessments to business cases and automation initiatives, ensuring feasibility and traceability.
• Oversee analysis and execution of change requests, enhancements, and system fixes for continuity.
• Review impact analyses, integration models, and system specs for policy consistency.
• Monitor production systems and interdependencies to identify risks and performance gaps across apps.
• Coordinate with developers, vendors and stakeholders to ensure proper configuration, testing, and deployment of changes.
• Validate system documentation and version records to maintain configuration traceability.
• Lead post-implementation reviews and lessons-learned exercises to improve future deliveries.
• Update procedures, templates, and validation criteria to enhance governance and reporting quality.

Education

Bachelor's degree/master’s degree in IT/computer science

Job description

Ensure reliability, scalability, and compliance of RTA’s business applications and integration platforms by leading change governance, analyzing system dependencies, and validating solution performance. Drive improvement initiatives that enhance availability, interoperability, and alignment with enterprise architecture and digital-strategy objectives.

Roles And Responsibilities

• Develop and validate implementation and integration frameworks for information-systems projects, ensuring alignment with RTA’s digital strategy, enterprise standards, and performance objectives.
• Define analytical approaches and methodologies for system-impact assessment, change evaluation, and dependency management across applications.
• Recommend standardization and optimization strategies that enhance interoperability, reduce redundancy, and strengthen platform governance.
• Contribute insights and risk assessments to business cases and automation initiatives, ensuring feasibility, traceability, and alignment with enterprise priorities.

Operations

• Oversee the analysis and execution of change requests, enhancements, and system fixes, ensuring technical soundness, compliance, and service continuity.
• Review impact analyses, integration models, and system specifications prepared by analysts and vendors to ensure consistency with approved policies and procedures.
• Monitor production systems and integrations, identifying potential risks, performance gaps, and inter-dependency issues across applications.
• Coordinate with developers, vendors, and internal stakeholders to ensure accurate configuration, testing, and deployment of approved system changes.
• Validate system documentation, repository updates, and version records to maintain accurate configuration and traceability.

Product/Process Improvement

• Analyze system performance trends, service metrics, and change outcomes to identify opportunities for improvement and preventive action.
• Recommend process and configuration enhancements that improve efficiency, maintainability, and compliance with architectural standards.
• Lead post-implementation reviews and lessons-learned exercises to strengthen future system-delivery practices.
• Contribute to updating procedures, templates, and validation criteria to enhance change governance and reporting quality.

Job Qualifications & Requirements

• Education –Bachelor's degree/master’s degree in IT/computer science
• Experience – 6+ Years in case of master’s degree (8+ years in case of bachelor’s degree)