Senior IT Engineer - Enterprise Systems & Security Lead

Halian; Dubai; Vor Ort; AED 420.000 - 540.000; Vollzeit

Zusammenfassung

Halian in Dubai is seeking a Senior IT Engineer to provide advanced technical support, maintain enterprise IT infrastructure, and ensure reliability, security, and performance of IT systems. You will lead technical initiatives, support end users, and collaborate across teams to align technology with business goals.

The role requires hands-on experience with Microsoft 365, Azure, Windows Server, AD, networking, virtualization, and security solutions.

Qualifikationen

• Bachelor's degree in IT or related field.
• 5–8 years of end-user support and enterprise IT experience.
• Hands-on with Microsoft 365, Azure, Windows Server, AD, networking and virtualization.
• Knowledge of ITIL and security solutions is desirable.
• Certs such as Microsoft 365 Administrator, Azure Administrator or CCNA preferred.

Aufgaben

• Provide expert-level end-user support and diagnose complex hardware, software, network, and system issues.
• Maintain enterprise IT infrastructure with high availability, performance and security.
• Plan, design and execute IT projects, including upgrades and hardware refresh cycles.
• Participate in PoC initiatives to evaluate new technologies and solutions.
• Collaborate with infrastructure, security, apps and PM teams to resolve issues.
• Communicate and validate architecture designs with stakeholders and IT leadership.
• Ensure SLAs are met and identify opportunities for service improvement.
• Develop and maintain IT documentation, SOPs, configurations, and knowledge base.
• Manage ITSM platforms like ManageEngine and ServiceNow.
• Support Unified Communications including Microsoft Teams.

Kenntnisse

Analytical skills

Troubleshooting

Communication

Stakeholder management

Documentation

Cross-functional collaboration

Ausbildung

Bachelor's degree in Information Technology/CS/Engineering

Tools

Microsoft 365

Azure

Windows Server

Active Directory

Networking

Virtualization

ManageEngine

ServiceNow

CCNA

Jobbeschreibung

Halian in Dubai is seeking a Senior IT Engineer to provide advanced technical support, maintain enterprise IT infrastructure, and ensure reliability, security, and performance of IT systems. You will lead technical initiatives, support end users, and collaborate across teams to align technology with business goals.

The role requires hands-on experience with Microsoft 365, Azure, Windows Server, AD, networking, virtualization, and security solutions.