Senior Internal Control Officer

Remote DXB; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Remote DXB in Dubai is seeking a governance-focused professional to support the Director of Business Control & Governance. You will monitor risk, perform audits, and manage remediations across CRS, Fatca, EID, and KYC programs while ensuring compliance and timely closure of audit items.

The role emphasizes vendor audits, SOP updates, and training new hires to maintain workflow continuity in a banking environment.

Qualifications

• Experience in internal control, risk management, or governance within a banking environment.
• Proficiency in KYC, AML, and compliance standards.
• Ability to conduct audits and sample testing.

Responsibilities

• Support the Director of Business Control & Governance in managing a robust risk and governance framework
• Track monthly MER, follow up for closure, and handle reporting
• Manage incentive and broker payouts according to approved plans and contracts
• Conduct regular visits to vendor offices to audit calling activities, records, and clean desk policy adherence
• Coordinate remediation and closure of CRS, Fatca, EID, and KYC Compliance Exit cases
• Review customer requests and complaints for exceptional cases and obtain necessary approvals
• Maintain and update SOP, SLA, and OPM documents
• Report potential frauds to Fraud & Investigation (F&I) and conduct broker client verification calls
• Perform RCSA sample tests, report exceptions, and raise incidents for ORE
• Review CASA for KYC quality and ensure system updates
• Support the business for audit readiness and ensure timely closure of audit items, RAR, and QA issues
• Train new hires to ensure workflow continuity

Skills

Internal control

Risk management

Governance

KYC

AML

Audits

Vendor coordination

Job description

Responsibilities

• Support the Director of Business Control & Governance in managing a robust risk and governance framework
• Track monthly MER, follow up for closure, and handle reporting
• Manage incentive and broker payouts according to approved plans and contracts
• Conduct regular visits to vendor offices to audit calling activities, records, and clean desk policy adherence
• Coordinate remediation and closure of CRS, Fatca, EID, and KYC Compliance Exit cases
• Review customer requests and complaints for exceptional cases and obtain necessary approvals
• Maintain and update SOP, SLA, and OPM documents
• Report potential frauds to Fraud & Investigation (F&I) and conduct broker client verification calls
• Perform RCSA sample tests, report exceptions, and raise incidents for ORE
• Review CASA for KYC quality and ensure system updates
• Support the business for audit readiness and ensure timely closure of audit items, RAR, and QA issues
• Train new hires to ensure workflow continuity

Requirements

• Must be a UAE National
• Experience in internal control, risk management, or governance within a banking environment
• Proficiency in KYC, AML, and compliance standards
• Ability to conduct audits and sample testing
• Strong coordination skills for managing vendor and business relationships