Senior Infrastructure Analyst (Senior Linux Administrator)

Air Arabia; Sharjah; On-site; AED 180,000 - 300,000; Full time

Job summary

Air Arabia seeks an IT Platforms Engineer to ensure availability and scalability of technology platforms, collaborating with internal and external teams to meet current and future business needs in line with prescribed IT measures and ISA-adopted policies and procedures.

You will develop robust technology solutions, monitor performance, and participate in incident management and service continuity planning, translating designs into actionable specifications with a focus on security and

Qualifications

• Bachelor degree in IT Engineering or Computer Science.
• ITIL, CCNP, CCIE, MCSE and RHEL certifications.
• Fluent in English language.

Responsibilities

• Provides technical guidance to IT teams on technology platforms and delivers technology designs for IT projects.
• Assists in planning and implementing systems and platforms through participation in IT projects.
• Develops robust technology solutions that meet customer requirements and align with ISAs standards.
• Continuously monitors performance of technology platforms and incidents, tuning deliverables for best performance.
• Prioritises incidents, investigates causes and resolves issues to facilitate system recovery.
• Contributes to service continuity planning and implements resulting plans.
• Translates logical designs into physical ones, developing system designs, specifications and documentation.
• Specifies user interfaces, validation, processing rules, access, security and audit controls.
• Conducts benchmark studies to identify emerging technologies and improve IT environment.
• Manages lifecycle and replacement of systems/software to minimize risk from obsolescence.
• Develops installation procedures, standards and schedules for installations.
• Defines integration builds and software modules, produces software builds for target environments.
• Configures hardware environment and integration test specifications, conducts tests and provides feedback.
• Maintains application support processes and ensures requests are handled per procedures.
• Monitors service desk processes and reports on metrics to measure performance against SLAs.
• Recommends reports and corrective actions to improve service levels.
• Performs additional duties as directed by the line manager.

Skills

Cost benefit analysis

Problem solving

Decision making

Interpersonal relations

Team collaboration

Technical guidance

Education

Bachelor degree in IT Engineering / Computer Science

ITIL Certification

CCNP

CCIE

MCSE

RHEL Certification

Tools

Application management software

Job description

Job Purpose

Ensures availability and scalability of technology platforms in collaboration with internal and external teams to meet the current and future business needs in line with prescribed IT measures and ISAs adopted policies and procedures

Key Result Responsibilities

Provides technical expertise and guidance to IT Teams on technology platforms and delivers technology designs for IT projects assists in planning and implementing systems and platforms through participation in IT projects Develops robust technology solutions that meet customer requirements and in line with ISAs architectural standards and technical strategy in terms of availability capacity continuity security performance and reliability Continuously monitors performance of technology platforms and incidents versus adopted procedures to tune deliver solutions leading thereby to best possible performance Prioritises incidents investigates causes and resolves seeks resolutions thus facilitating the recovery of systems provides work around where possible to reduce impact to business Provides input to the service continuity planning process and implements resulting plans Translates logical designs into physical ones develops system designs specifications and documentation of technology including configuration standards administration processes and operations manuals Specifies user system interfaces including validation and error correction procedures processing rules access as well as security and audit controls

Key Result Responsibilities-Continued

Conducts benchmark studies to identify implement new emerging technologies and improve IT environment manages the lifecycle and replacement of systems and software to minimize risk caused by obsolete technology. Assesses risks and specifies recovery routine and contingency procedures Undertakes routine installations and removal of hardware software components as well as updating configuration records with those installation Develops installation procedures standards and schedules for installations. Conducts tests using supplied test procedures and diagnostic tools Defines the integration build and software modules produces software builds for loading onto the target environment. Configures the hardware environment and integration test specifications conducts tests and provides feedback Maintains application support processes and ensures that all requests for support are dealt with according to agreed procedures Uses application management software and standard procedures and tools to investigate issues collect performance statistics generate reports and carry out defined system backups and restore data where necessary Assists with the specification development and evaluation of services standards.Monitors service desk processes and reports on metrics to measure performance versus agreed service levels Recommends implements reports corrective actions to maintain improve levels of service Performs any other additional duties as directed by the line manager

Qualifications (Academic, training, languages)

Bachelor Degree in IT Engineering Computer Science Information Technology ITIL Certified CCNP CCIE MCSE RHEL Certification Fluent in English Language

Work Experience

Capable of conducting cost benefit analysis for IT investments Cost oriented possesses effective problem solving and decision making skills Employs technical expertise and interpersonal relations to execute new initiatives and achieve companys objectives Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs