Senior Information Technology Manager

Meydan Free Zone; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Meydan Free Zone in Dubai seeks a Senior IT Manager to lead cybersecurity, enterprise networking and unified communications with hands-on expertise. You will own security architecture, manage vendors and engage with senior management on risk, resilience and performance of IT and communications.

You will build and mentor a high‑performing team, drive ISO 27001 compliance, incident response, and budget governance while ensuring robust networking, telephony and cloud/on‑prem infrastructure.

Qualifications

• 8-10 years of progressive IT experience with depth in cybersecurity, enterprise networking, and telephony/UC.
• At least 3 years in a team leadership or managerial capacity.
• Proven experience owning security architecture and incident response in a mid-to-large enterprise.
• Experience with ISO 27001 or equivalent information security frameworks and audit cycles.
• CISSP or CISM certification; CCNP/CCIE or equivalent networking certs; ISO/IEC 27001 Lead Implementer/Auditor.

Responsibilities

• Own and strengthen cybersecurity posture across network, endpoints, cloud, and identity.
• Design and manage enterprise LAN/WAN, SD-WAN, wireless, cloud, and on-prem infrastructure.
• Manage enterprise telephony, SIP, PBX/UC platforms, call routing, and mobile/SIM services.
• Lead IT teams, manage vendors, budgets, policies, SOPs, and change management.

Skills

Cybersecurity

Enterprise networking

Telephony/UC

Leadership

Vendor management

Incident response

Security architecture

ISO 27001 compliance

Cloud & on-prem infrastructure

Education

Bachelor's degree in Information Technology / Computer Science / Telecommunications

Tools

Firewalls

EDR

SIEM

PAM

SIP/PBX platforms

Job description

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Senior IT Manager with deep, hands‑on expertise across cybersecurity, enterprise networking, and telephony/unified communications. This is a senior technical leadership role for an individual who combines strong architectural and operational command of infrastructure and security with the maturity to lead a team, manage vendors, and engage confidently with senior management. The role carries end‑to‑end accountability for the security, resilience, and performance of IT and communications environment.

Key Accountabilities:

1.Cybersecurity

• Own and continuously strengthen the company’s cybersecurity posture across network, endpoint, cloud, and identity.
• Manage security tools including firewalls, EDR, SIEM, and PAM.
• Lead vulnerability assessments, penetration testing, incident response, and remediation.
• Drive compliance with ISO 27001, DESC ISR, and applicable security standards.
• Develop and enforce security policies, access controls, and data protection practices.

2.Networking & Infrastructure

• Design and manage enterprise LAN/WAN, SD-WAN, wireless, cloud, and on‑premise infrastructure.
• Ensure network performance, security, capacity, resilience, and business continuity.
• Oversee backup, disaster recovery, and regular testing of RTO/RPO requirements.

3.Telephony & Unified Communications

• Manage enterprise telephony, SIP, PBX/UC platforms, call routing, and mobile/SIM services.
• Manage telecom vendors, contracts, SLAs, and cost optimization.
• Ensure reliable and resilient telephony services and failover capabilities.

4.Leadership & Governance

• Lead and develop IT teams across cybersecurity, infrastructure, networking, and telephony.
• Manage IT vendors, budgets, contracts, policies, SOPs, and change management.
• Report on cybersecurity, infrastructure performance, risks, and key projects to the Head of IT and senior management.
• Act as the senior escalation point for critical IT and security incidents.

To join our team, you will have:

• Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
• 8-10 years of progressive, hands‑on IT experience, with demonstrable depth in cybersecurity, enterprise networking, and telephony/UC — not generalist exposure.
• At least 3 years in a team leadership or managerial capacity, with a track record of building and developing technical teams.
• Proven experience owning security architecture and incident response in a mid‑to‑large enterprise environment.
• Solid experience designing and managing enterprise network infrastructure and SIP/PBX telephony platforms.
• Experience supporting ISO 27001 or equivalent information security management frameworks and audit cycles.
• CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager).
• CCNP or CCIE (Cisco Certified Network Professional/Expert), or equivalent advanced networking certification.
• ISO/IEC 27001 Lead Implementer or Lead Auditor.
• Any other language is desirable.

Our Vision is to be the world‑class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!