Senior HR Advisor: Strategic Employee Relations Lead

Senior HR Advisor - Dubai; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Serco is seeking a Senior HR Advisor in Dubai to provide pragmatic and proactive day-to-day employee relations guidance for People Managers across the full employee lifecycle. You will manage cases from start to resolution and ensure timely closure in compliance with policies and law.

The role requires up-to-date employment law knowledge, a commercial HR mindset, strong stakeholder management, and the ability to coach managers.

Qualifications

• Excellent generalist/operational HR experience at HR advisor or HR Business Partner level.
• Practical experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases.
• Experience of HR in the Middle East environment would be helpful.
• Coaching/influencing managers.
• Degree or equivalent, CIPD or equivalent preferred.
• Fluent in Arabic, spoken and written.

Responsibilities

• Provide proactive HR advisory/consultancy to people managers across the employee lifecycle.
• Analyse people metrics and trends; make recommendations with HRBPs.
• Ensure policies align with employment law and best practices.
• Interpret and apply HR guidelines within the lifecycle.
• Collaborate with People Services/Shared Service to implement strategies.
• Support in training, restructures, settlements, and downsizing as needed.

Skills

HR Generalist

ER Case Management

Stakeholder Management

Arabic Fluent

Employment Law

Education

Bachelor's Degree in HR

CIPD or equivalent

Job description

Serco is seeking a Senior HR Advisor in Dubai to provide pragmatic and proactive day-to-day employee relations guidance for People Managers across the full employee lifecycle. You will manage cases from start to resolution and ensure timely closure in compliance with policies and law.

The role requires up-to-date employment law knowledge, a commercial HR mindset, strong stakeholder management, and the ability to coach managers.