Senior Hard Services Lead - Multi-Tenant Facility Ops

Emirates National Oil Company Limited (ENOC) L.L.C.; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

ENOC is seeking a Hard Services Supervisor to manage day-to-day operations of a modern multi-tenanted commercial building in Dubai. You will lead a direct delivery and subcontract team, ensuring high client satisfaction and optimal asset performance.

Responsibilities include developing SOPs, managing KPIs/SLAs, and driving continuous improvement across all hard services while maintaining compliance with SHEQ and local regulations.

Qualifications

• Bachelor's degree in engineering or equivalent.
• IFMA certification is a plus.
• Experience in facilities management, particularly hard services.

Responsibilities

• Manage hard services across mechanical, electrical, and building systems.
• Oversee supplier performance with cost, safety and quality focus.
• Develop SOPs and technical scopes of work for hard services.
• Monitor budgets and prepare financial reports for department.
• Conduct regular site audits and safety reviews of hard services.
• Engage stakeholders and tenants to ensure service excellence.

Skills

Facilities management

Team leadership

Budgeting

Reporting

English communication

Safety compliance

Education

Bachelor's in Engineering

IFMA certification

Tools

CMMS

BMS

Job description

ENOC is seeking a Hard Services Supervisor to manage day-to-day operations of a modern multi-tenanted commercial building in Dubai. You will lead a direct delivery and subcontract team, ensuring high client satisfaction and optimal asset performance.

Responsibilities include developing SOPs, managing KPIs/SLAs, and driving continuous improvement across all hard services while maintaining compliance with SHEQ and local regulations.