Senior Guest Services Leader — Special Events

Wynnalmarjanisland; Ras al-Khaimah; On-site; AED 360,000 - 600,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Job summary

A luxury beachside resort in the United Arab Emirates is seeking an Assistant Director of Guest Services & Special Events. This role involves overseeing operations during events, delivering high-quality service to VIP guests, and leading a team in a fast-paced environment. Ideal candidates should have at least 5 years of experience in catering events within a five-star hotel, exceptional communication skills, and proficiency in various hospitality software. Competitive salary and benefits included.

Qualifications

• Minimum of 5 years’ experience in catering events within a 5-star hotel environment.
• Excellent knowledge of catering policies and procedures.
• Fluent in English with strong verbal and written communication skills.

Responsibilities

• Oversee day-to-day operations of Guest Services during special events.
• Deliver personalized service to VIP guests and event participants.
• Assist in onboarding and training for new hires.

Skills

Event management

Communication

Leadership

Customer service

Tools

MS Office

Delphi

Opera

Passkey

Job description

A luxury beachside resort in the United Arab Emirates is seeking an Assistant Director of Guest Services & Special Events. This role involves overseeing operations during events, delivering high-quality service to VIP guests, and leading a team in a fast-paced environment. Ideal candidates should have at least 5 years of experience in catering events within a five-star hotel, exceptional communication skills, and proficiency in various hospitality software. Competitive salary and benefits included.