Senior Facilities Manager, Facilities Manager

Jones Lang LaSalle Incorporated; Dubai; Sur place; AED 279 000 - 424 000; Plein temps

Résumé du poste

Jones Lang LaSalle Incorporated in Dubai is seeking a seasoned Facilities Manager to deliver contracted services as part of an Integrated Facilities Management (IFM) team. You will lead day-to-day site operations, manage hard and soft services, budgets and vendor performance while ensuring compliance and client satisfaction.

The ideal candidate has 7+ years IFM experience with 3-5 years direct FM leadership, experience with CMMS, sustainability knowledge, and strong communication skills to

Qualifications

• 7+ years in IFM including 3–5 years direct facilities management.
• Experience managing hard and soft services.
• Experience using CMMS and maintenance management systems.
• Experience leading teams and people.
• Knowledge of sustainability, energy management, building regulations, H&S and statutory compliance.
• Project management experience is desirable.

Responsabilités

• Day-to-day site management including site functionality, escalation management, asset management, planning and client satisfaction.
• Manage Building Management Systems and Preventative Planned Maintenance programmes.
• Maintain operation and maintenance manuals, warranties, asset and lifecycle registers.
• Ensure compliance with IFM PARTNER and client policies, statutory requirements and SOPs.
• Manage budgets, purchase orders, invoices, service charges, rent, insurance and local taxes as applicable.
• Ensure service requests are delivered within agreed KPIs and SLAs.

Connaissances

IFM experience

Hard & Soft services management

CMMS usage

Team leadership

Sustainability knowledge

Project management

Communication skills

Office software proficiency

Outils

CMMS

Microsoft Office

Description du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role

A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering exceptional client service, contract delivery, management of hard and soft services, financial management, and acting as an ambassador of the IFM PARTNER team on site.

Key Responsibilities

• Day-to-day site management including site functionality, escalation management, asset management, planning and client satisfaction.
• Manage Building Management Systems and Preventative Planned Maintenance programmes.
• Maintain operation and maintenance manuals, warranties, asset and lifecycle registers.
• Ensure compliance with IFM PARTNER and client policies, statutory requirements and SOPs.
• Manage budgets, purchase orders, invoices, service charges, rent, insurance and local taxes as applicable.
• Ensure service requests are delivered within agreed KPIs and SLAs.
• Manage facilities vendors delivering hard and soft services.
• Oversee housekeeping, cleanliness audits and cleaning vendor performance.
• Respond to facilities projects, fit-outs and crisis management activities.
• Champion workplace experience, wellbeing, collaboration and employee engagement.
• Lead employee experience reviews and service improvement initiatives.
• Build effective relationships with clients, landlords, partners and vendors.
• Communicate risks and operational issues to client management teams.
• Provide leadership, direction and mentoring to site teams and vendors.
• Conduct risk assessments and ensure H&S compliance documentation is maintained.
• Lead site-level energy management and sustainability initiatives.
• Manage facilities team objectives, performance and development where applicable.
• Occasional travel may be required.

About You

• 7+ years of IFM experience including 3-5 years of direct Facilities Management experience.
• Experience managing combined hard and soft services.
• Experience using CMMS and maintenance management systems.
• Experience managing teams and people.
• Knowledge of sustainability, energy management systems, building regulations, H&S and statutory compliance.
• Project management experience is desirable.
• Ability to meet deadlines and solve problems in a collaborative, service-focused manner.
• Awareness of industry trends and best practices in facilities management.
• Strong communication skills and proactive approach.
• Commitment to continuous improvement and operational excellence.
• Proficiency in Microsoft Office applications and technology tools.
• Adaptability to changing priorities and projects.
• English and local language proficiency required.

Location

On-site –Dubai, ARE

Equal Opportunity Employer

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

About JLL

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.