Senior Epicor ERP Specialist & Tech Support Lead

A-MAP; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

A-MAP in Dubai seeks a Senior ERP Specialist to own Epicor ERP configuration, support, and integration activities. You will ensure smooth operation across Sales, Purchasing, Inventory, Warehouse and Finance, while guiding upgrades and process improvements.

The role requires 5–8 years of ERP experience with Epicor, strong SQL skills, and the ability to work with external consultants to deliver reliable solutions. UAE-based on-site role.

Qualifications

• Bachelor’s degree in IT or related field.
• 5–8 years of ERP administration and technical/support experience.
• Hands-on Epicor ERP experience is mandatory.
• Strong knowledge of SQL Server, queries, reporting and databases.
• Experience with ERP integrations and APIs is preferred.

Responsibilities

• Manage and support the Epicor ERP system, including configuration, workflows, modules, and user access.
• Provide day to day technical and functional support to ERP users.
• Troubleshoot and resolve Epicor application, transaction, and integration issues.
• Support modules such as Sales, Purchasing, Inventory, Warehouse, Finance and other Departments if applicable.
• Configure screens, dashboards, reports, workflows, and business processes.
• Manage Epicor upgrades, patches, testing, and system enhancements.
• Coordinate with Epicor consultants/vendors.

Skills

ERP knowledge

SQL literacy

Technical support

User training

Education

Bachelor’s degree in IT, Computer Science, Information Systems, or related field

5–8 years of experience in ERP administration, ERP Implementation, Technical/ functional Support

Strong hands‑on experience with Epicor ERP is mandatory

Strong knowledge of SQL Server, SQL queries, reporting, and databases

Experience with ERP integrations, APIs, and third‑party applications is preferred

Tools

Epicor ERP

SQL Server

APIs integration

Reporting tools

Job description

A-MAP in Dubai seeks a Senior ERP Specialist to own Epicor ERP configuration, support, and integration activities. You will ensure smooth operation across Sales, Purchasing, Inventory, Warehouse and Finance, while guiding upgrades and process improvements.

The role requires 5–8 years of ERP experience with Epicor, strong SQL skills, and the ability to work with external consultants to deliver reliable solutions. UAE-based on-site role.