Senior Director, Acceptance Product Lead CEMEA

Visa; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

Visa in Dubai seeks a Senior Director CEMEA Acceptance Product Lead to shape regional strategy and drive growth across the CEMEA region. You will partner with Global teams, align regional roadmaps with Visa OKRs, and ensure seamless go-to-market execution for Acceptance products.

You will lead cross-functional teams, drive client-centric solutions, and oversee pre-sales, implementations and post-launch optimization while steering governance and regional initiatives.

Qualifications

• 15 years of experience in the payments industry with 8–10 years in product strategy development and product management.
• Proven track record using data and analytics to drive insights.
• Experience delivering product and business solutions in payments technology and innovation.

Responsibilities

• Execute a multi-year CEMEA regional strategy for Acceptance products with regional nuances.
• Partner with Global and Regional teams to deliver on-time, on-budget products.
• Develop and deliver regional roadmaps aligned with Visa OKRs and local market needs.
• Go-to-market execution including campaigns, pricing guidance, and channel enablement.
• Drive client-centric solutions, oversee pre-sales, implementations and post-launch optimization.
• Program governance, cross-market tracking, and dashboards to measure growth.
• Lead the Acceptance Solutions team and special initiatives like instant settlement and mPOS/SoftPOS projects.

Skills

Product strategy

Data analytics

Leadership

Go-to-market

Education

Masters degree in business engineering

Job description

What the Senior Director CEMEA Acceptance Product Lead does at Visa:

Reporting directly to the SVP Head of Product CEMEA the Acceptance Product Lead will be responsible for the following initiative areas of responsibility:

Execute Regional Strategy

• Drive a multi-year strategy for CEMEA Acceptance considering regional nuances (ecosystem payment methods local regulations mix of digital payments etc.).
• Deliver continuous innovation and outsized revenue growth through disciplined iteration of short-term opportunities and longer-term big bets.

Partner with Global and Regional Teams

• Collaborate with Global Acceptance Product leaders to deliver on-time on-budget Acceptance Products.
• Work closely with regional leaders (RPS EA MS&A) to build execute and monitor go-to-market motions so solutions are easy to sell and buy.

Develop and Deliver Regional Roadmaps

• Structure solutions to address challenges among regional Acceptance clients.
• Align regional priorities with Visa's Global Acceptance Solutions OKRs.
• Inform Global Product leaders of local market changes client feedback and product requirements.
• Deliver best-in-class products and services that exceed client expectations.

Go-To-Market Execution

• Develop GTM strategies based on local market needs (new products bundles campaigns).
• Collaborate with key stakeholders (Sales CS Risk VAS) to execute GTM plans.
• Structure client implementations based on global guidance for seamless rollout.
• Enable Visa and partner sales channels and inform pricing guidelines with market intelligence.

Drive Client-Centric Solutions

• Support selling teams in understanding client business and technical needs.
• Link Acceptance Solutions with other Visa Product Domains and Client Segments for maximum value.
• Deliver product integration demos.
• Lead pre-sales and oversee implementation and post-launch optimization.

Program Management & Governance

• Driving product Acceptance initiatives (Visa Accept tap-to-phone).
• Maintain a single-source cross-market program tracker (OKRs milestones budgets risks).
• Build dashboards to measure acceptance growth (new points active terminals incremental transactions).
• Drive governance cadences with Pricing team MS&A Product Risk Finance and Country Managers; issue clear action logs and escalations.

Special Initiatives

• Instant/Same-Day Settlement: Design and implement settlement flows (Visa Direct via prepaid cards) run feasibility analyses and partner with Risk/Compliance on KYC/KYB AML and fraud controls.
• Low-Cost Acceptance Devices: Conduct vendor scans (mPOS SoftPOS QR) run RFPs evaluate TCO structure framework agreements and pilot deployments.

Team Leadership

• Build and manage a team of Acceptance Solutions specialists within the region positioning the team as an indispensable resource for next-generation solutions.

Qualifications

15 years of experience and at least 8 10 years of experience in the payments industry preferably in product strategy development ideation and product management

Proven experience in product management specifically with a track record of using data and analytics to drive insights

Established credentials in delivering product & business solutions and keen interest in payment technology & innovation

Strategic thought leadership coupled with execution bias to drive initiatives and meet key result areas

Understanding of network product rules technology and payment players will be advantageous

Understanding of the payments landscape in CEMEA preferred

Sound business acumen analytical skills and keen understanding of new technology payment business models and profitability drivers

What will also help

• Masters Degree in business engineering or a related field

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work

No

Employment Type

Full-time