Senior DevOps & AI Platform Support Engineer

NorthBay Solutions; Abu Dhabi; On-site; AED 360,000 - 480,000; Full time

Job summary

NorthBay Solutions in Abu Dhabi is seeking a DevOps Support Engineer to provide operational support for cloud infrastructure, CI/CD pipelines, container platforms, and AI workloads onsite. The role focuses on maintaining platform stability, troubleshooting deployments, and responding to infrastructure incidents.

You will monitor GPU clusters, AI runtimes, and system metrics; coordinate with enterprise integrations and maintain runbooks and RCA documentation.

Qualifications

• Experience with cloud platforms such as Microsoft Azure Amazon Web Services or Google Cloud Platform
• Experience supporting container environments using Kubernetes and Docker
• Familiarity with CI/CD tools such as Azure DevOps GitHub Actions or Jenkins
• Experience with monitoring tools including Azure Monitor Dynatrace or Grafana
• Understanding of networking IAM API gateways and infrastructure monitoring
• Familiarity with Infrastructure-as-Code tools such as Terraform

Responsibilities

• Support cloud infrastructure including subscriptions networking and access control
• Monitor GPU clusters container environments and AI runtime systems
• Troubleshoot deployment failures across Sandbox Staging and Production environments
• Monitor CI/CD pipelines and resolve build or deployment issues
• Support version control workflows and release rollouts
• Monitor GPU utilization memory usage and AI inference performance
• Troubleshoot API gateway routing throttling and authentication issues
• Monitor system metrics including CPU GPU memory storage and logs
• Act as first responder for infrastructure and platform incidents (P0P3)
• Perform incident triage and elevate complex issues to engineering teams
• Support Kubernetes clusters and Docker container environments
• Maintain infrastructure runbooks troubleshooting guides and RCA documentation

Skills

Cloud platforms experience

Container orchestration knowledge

CI/CD tooling experience

Monitoring experience

Networking & IAM knowledge

Infrastructure-as-Code

Tools

Kubernetes

Docker

Terraform

Azure DevOps

GitHub Actions

Jenkins

Grafana

Azure Monitor

Job description

NorthBay Solutions in Abu Dhabi is seeking a DevOps Support Engineer to provide operational support for cloud infrastructure, CI/CD pipelines, container platforms, and AI workloads onsite. The role focuses on maintaining platform stability, troubleshooting deployments, and responding to infrastructure incidents.

You will monitor GPU clusters, AI runtimes, and system metrics; coordinate with enterprise integrations and maintain runbooks and RCA documentation.