DevOps Support Engineer
NorthBay Solutions
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Job summary
NorthBay Solutions in Abu Dhabi is seeking a DevOps Support Engineer to provide operational support for cloud infrastructure, CI/CD pipelines, container platforms, and AI workloads onsite. The role focuses on maintaining platform stability, troubleshooting deployments, and responding to infrastructure incidents.
You will monitor GPU clusters, AI runtimes, and system metrics; coordinate with enterprise integrations and maintain runbooks and RCA documentation.
Qualifications
- Experience with cloud platforms such as Microsoft Azure Amazon Web Services or Google Cloud Platform
- Experience supporting container environments using Kubernetes and Docker
- Familiarity with CI/CD tools such as Azure DevOps GitHub Actions or Jenkins
- Experience with monitoring tools including Azure Monitor Dynatrace or Grafana
- Understanding of networking IAM API gateways and infrastructure monitoring
- Familiarity with Infrastructure-as-Code tools such as Terraform
Responsibilities
- Support cloud infrastructure including subscriptions networking and access control
- Monitor GPU clusters container environments and AI runtime systems
- Troubleshoot deployment failures across Sandbox Staging and Production environments
- Monitor CI/CD pipelines and resolve build or deployment issues
- Support version control workflows and release rollouts
- Monitor GPU utilization memory usage and AI inference performance
- Troubleshoot API gateway routing throttling and authentication issues
- Monitor system metrics including CPU GPU memory storage and logs
- Act as first responder for infrastructure and platform incidents (P0P3)
- Perform incident triage and elevate complex issues to engineering teams
- Support Kubernetes clusters and Docker container environments
- Maintain infrastructure runbooks troubleshooting guides and RCA documentation
Skills
Tools
Job description
Job Type: Full-time
Work Mode: Onsite (Candidates outside UAE must be willing to relocate)
The DevOps Support Engineer provides operational support for cloud infrastructure CI/CD pipelines container platforms and AI workloads. The role focuses on maintaining platform stability troubleshooting deployments monitoring environments and responding to infrastructure incidents.
- Support cloud infrastructure including subscriptions networking and access control
- Monitor GPU clusters container environments and AI runtime systems
- Troubleshoot deployment failures across Sandbox Staging and Production environments
- Monitor CI/CD pipelines and resolve build or deployment issues
- Support version control workflows and release rollouts
- Monitor GPU utilization memory usage and AI inference performance
- Troubleshoot API gateway routing throttling and authentication issues
- Support integrations with enterprise platforms such as Microsoft 365 SharePoint Teams Oracle and Jira
- Monitor system metrics including CPU GPU memory storage and logs
- Act as first responder for infrastructure and platform incidents (P0P3)
- Perform incident triage and elevate complex issues to engineering teams
- Support Kubernetes clusters and Docker container environments
- Maintain infrastructure runbooks troubleshooting guides and RCA documentation
- Experience with cloud platforms such as Microsoft Azure Amazon Web Services or Google Cloud Platform
- Experience supporting container environments using Kubernetes and Docker
- Familiarity with CI/CD tools such as Azure DevOps GitHub Actions or Jenkins
- Experience with monitoring tools including Azure Monitor Dynatrace or Grafana
- Understanding of networking IAM API gateways and infrastructure monitoring
- Familiarity with Infrastructure-as-Code tools such as Terraform
47 years of experience in DevOps Cloud Operations Platform Support or SRE roles
Experience supporting containerized or AI workloads preferred
Experience working in regulated or government environments is a plus
Arabic language skills are an advantage
Senior IC
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