Senior Customer Program Manager – Contracts & Services

Senior Services Manager - Customer Contract Management - GE Aviation; Dubai Emirate; On-site; AED 334,800 - 602,640; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE Aviation in Dubai seeks a Customer Program Manager to oversee contract management across pre-signature to post-expiration, driving profitability and program reviews. This role carries CFM portfolio responsibility and requires strong evaluative judgment.

You will serve as the primary liaison between internal GE teams, joint ventures, and customers, coordinating reviews and ensuring contract performance, invoicing, and cash collection.

Qualifications

• Requires significant experience in Services & Customer Contract Management.
• Master's degree level knowledge or equivalent with relevant experience.

Responsibilities

• Lead contract management for GE contracts (CSAs, T&M, MSA, CBSA).
• Coordinate program and technical reviews and represent GE/CFM in discussions.
• Ensure profitability and customer satisfaction across assigned contracts; manage invoicing and credits.

Skills

Communication skills

Leadership

Problem solving

Project management

Education

Master's degree or equivalent

Job description

GE Aviation in Dubai seeks a Customer Program Manager to oversee contract management across pre-signature to post-expiration, driving profitability and program reviews. This role carries CFM portfolio responsibility and requires strong evaluative judgment.

You will serve as the primary liaison between internal GE teams, joint ventures, and customers, coordinating reviews and ensuring contract performance, invoicing, and cash collection.