Senior Content Integration Lead – ME Risk & Compliance

Dow Jones & Company, Inc.; Dubai; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive Insurance Plans

Paid Time Off

Family Care Benefits

Access to Dow Jones Products

Subscription Discounts

Employee Referral Program

Employee Well-being Support & Fitness

Equal Opportunity Employer

Job summary

Dow Jones is seeking a Senior Content Integration Specialist in Dubai to join the Risk & Compliance Implementation and Integration team. You will support customers and partners in the Middle East, owning complex integrations and guiding them from discovery through production adoption.

This senior, customer-facing role requires strong integration expertise, business acumen, and the ability to work with technical teams, executives, and commercial teams across a fast-growing market.

Qualifications

• Deep knowledge of APIs, data feeds, integration patterns, data mapping, testing, authentication, error handling, and troubleshooting.

Responsibilities

• Own and lead complex customer and partner integrations with Dow Jones Risk & Compliance products, APIs, data feeds, and workflows.
• Provide expert guidance during pre-sales, solution design, implementation, migration, testing, go-live, and post-go-live activities.
• Act as a senior technical and business advisor to customers, partners, Sales, Product, Technology, Support, and Implementation teams.
• Translate customer requirements into practical integration approaches including data mapping, API usage, workflow design, testing, monitoring, and handover.
• Lead investigation and resolution of API, data feed, upload, data quality, and workflow issues.
• Coordinate cross-functional responses to high-priority customer issues with clear ownership and escalation plans.
• Facilitate customer workshops, discovery sessions, integration reviews, implementation meetings, and executive discussions.
• Shape commercially viable integration solutions with Sales to improve conversion and adoption.
• Identify opportunities to expand value, improve retention, support migrations, and drive revenue growth.
• Support high-touch customers with guided, step-by-step implementation and integration decisions when self-service docs are insufficient.
• Develop reusable integration patterns, troubleshooting guidance, and customer-facing documentation.

Skills

APIs & data feeds

Data mapping

Stakeholder comms

Troubleshooting

Pre-sales support

Project coordination

Travel availability

Job description

Dow Jones is seeking a Senior Content Integration Specialist in Dubai to join the Risk & Compliance Implementation and Integration team. You will support customers and partners in the Middle East, owning complex integrations and guiding them from discovery through production adoption.

This senior, customer-facing role requires strong integration expertise, business acumen, and the ability to work with technical teams, executives, and commercial teams across a fast-growing market.