Senior Content & API Integration Lead - Middle East

dowjones; Dubai; On-site; AED 469,000 - 781,000; Full time

Benefits offered by this job

Comprehensive Insurance Plans

Paid Time Off

Family Care Benefits

Access to Dow Jones Products

Employee Well-being Support & Fitness

Job summary

Dow Jones is seeking an experienced Senior Content Integration Specialist based in Dubai to join the Risk & Compliance Implementation and Integration team. You will own and lead complex integrations, guide customers through pre-sales to post-go-live, and work with executive stakeholders across global teams.

The role requires deep API, data feed, and data mapping expertise, with a strong emphasis on solution design, risk management, and revenue-impacting outcomes in the Middle East market.

Qualifications

• Approximately 10 years of experience in technical integration, solution consulting, implementation, or related fields.
• Experience with enterprise customers and strategic partners.
• Deep knowledge of the Risk and Compliance domain.
• Experience leading customer-facing technical engagements from discovery through production adoption.

Responsibilities

• Lead complex customer and partner integrations involving Dow Jones Risk & Compliance products, APIs, data feeds, and workflows.
• Provide expert guidance during pre-sales, solution design, implementation, migration, testing, go-live, and post-go-live activities.
• Act as a senior technical and business-facing advisor to customers, partners, Sales, Product, Technology, Support, and Implementation teams.
• Translate customer requirements into practical integration approaches, including data mapping, API usage, workflow design, testing, monitoring, and handover.
• Lead investigation and resolution of complex API, data feed, upload, data quality, and workflow issues.
• Coordinate cross-functional responses to high-priority customer issues, ensuring clear ownership, communication, escalation, and resolution plans.
• Facilitate customer workshops, technical discovery sessions, integration reviews, implementation meetings, and executive-level discussions.
• Work with Sales to shape commercially viable integration solutions and support proposals and opportunities.

Skills

APIs

Data feeds

Data mapping

Troubleshooting

Customer-facing

Solution design

Job description

Dow Jones is seeking an experienced Senior Content Integration Specialist based in Dubai to join the Risk & Compliance Implementation and Integration team. You will own and lead complex integrations, guide customers through pre-sales to post-go-live, and work with executive stakeholders across global teams.

The role requires deep API, data feed, and data mapping expertise, with a strong emphasis on solution design, risk management, and revenue-impacting outcomes in the Middle East market.