Senior Barista Team Lead – Coffee Ops & Service

Alabbar Enterprises; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Alabbar Enterprises is seeking a Head Barista to lead daily coffee operations, ensure beverage quality, and deliver outstanding customer service. You will supervise and develop the barista team, manage stock and equipment, maintain a clean and safe environment, and coordinate with management on promotions and service standards.

This role requires at least 3 years in specialty coffee and strong interpersonal skills, with a passion for guest satisfaction.

Qualifications

• Minimum of 3 years of experience in a specialty coffee.
• Strong interpersonal and communication skills.
• Dedication to customer satisfaction and service excellence.

Responsibilities

• Oversee daily coffee station operations, ensuring smooth and efficient service.
• Prepare and serve coffee and beverages in accordance with company recipes, quality, and presentation standards.
• Ensure consistency in beverage taste, quality, temperature, and presentation.
• Lead, supervise, and coordinate the barista team, ensuring proper task allocation and performance.
• Train and coach baristas on coffee preparation, equipment handling, product knowledge, and customer service.
• Ensure the coffee station and surrounding areas are clean, organized, and properly maintained.
• Monitor inventory, stock levels, and product usage, ensuring timely replenishment and minimizing wastage.
• Conduct regular quality checks on coffee, beverages, and other products.
• Ensure coffee machines, grinders, and equipment are properly cleaned and maintained.
• Handle customer feedback and complaints professionally, ensuring guest satisfaction.
• Ensure compliance with food safety, hygiene, health, and safety requirements.
• Monitor team grooming, attendance, and adherence to company policies and operational procedures.
• Coordinate with management on operational requirements, staffing, stock, and maintenance concerns.
• Monitor beverage sales and support promotional activities and new product launches.
• Prepare and submit operational reports, stock records and wastage reports as required.

Skills

Interpersonal skills

Communication skills

Education

High School Diploma or equivalent

Job description

Alabbar Enterprises is seeking a Head Barista to lead daily coffee operations, ensure beverage quality, and deliver outstanding customer service. You will supervise and develop the barista team, manage stock and equipment, maintain a clean and safe environment, and coordinate with management on promotions and service standards.

This role requires at least 3 years in specialty coffee and strong interpersonal skills, with a passion for guest satisfaction.