Senior Airport Operations Manager

Air Arabia; United Arab Emirates; On-site; AED 320,000 - 520,000; Full time

Job summary

Air Arabia seeks a Station Manager to lead daily airport operations, ensure safety and regulatory compliance, and manage relationships with authorities and service providers. You will oversee performance, reporting, and cost efficiency while coordinating with Flight Operations and regional teams for smooth throughput.

The role requires extensive experience in ground handling operations, strong leadership, and proficiency with passenger handling and DCS systems.

Qualifications

• Bachelor degree in Management/Statistics/Finance/IT or equivalent from a recognized university.
• Basic Airport safety and security procedures and regulations trainings are a must.
• IATA Dangerous Goods Regulations, Passenger Handling, and Ground Operations Procedures trainings or certificates are a must for this role.
• Cost Control, Compliance, and Quality Assurance certificates and trainings are an added value.
• Proficient in Passenger Handling System and Departure Control System (DCS).
• Very good written and verbal communication skills; fluent English.

Responsibilities

• Acts as the focal point for operational and security matters, ensuring smooth daily activities per Air Arabia policies.
• Coordinates with Flight Operations daily on business plan, briefings and operational handling per procedures.
• Liaises with Regional Manager Ground Operations, Flight Operations, and MCC for AOG, delays, disruptions and service recovery.
• Establishes relationships with local authorities, GHAs, suppliers to ensure efficiency and sound financial management.
• Provides management with comprehensive reporting on station performance using approved formats.
• Monitors SLAs with GHAs/GSAs and vendors, recommending enhancements as needed.

Skills

Leadership

Stakeholder management

Communication

English proficiency

Regulatory compliance

Education

Bachelor degree in Management/Statistics/Finance/IT

IATA DG Regulations training

Ground Operations Procedures training

Passenger Handling System knowledge

DCS knowledge

Tools

Passenger Handling System (PHS)

Departure Control System (DCS)

Microsoft Office

Regulatory reporting systems

Job description

Air Arabia seeks a Station Manager to lead daily airport operations, ensure safety and regulatory compliance, and manage relationships with authorities and service providers. You will oversee performance, reporting, and cost efficiency while coordinating with Flight Operations and regional teams for smooth throughput.

The role requires extensive experience in ground handling operations, strong leadership, and proficiency with passenger handling and DCS systems.