Senior Account Manager (Recruitment)

NES Fircroft; Abu Dhabi; On-site; AED 270,000 - 380,000; Full time

Job summary

NES Fircroft is seeking a Senior Account Manager in Abu Dhabi to act as the primary point of contact for clients and contractors, ensuring outstanding service delivery while identifying opportunities to grow partnerships. You will work with recruitment, operations, and support teams to drive account performance and contractor retention.

The role involves account management, business development, and recruitment support, requiring 5+ years of relevant experience, strong communication, and

Qualifications

• Five+ years of recruitment agency/ workforce solutions experience in contracts recruitment.
• Strong relationship-building and stakeholder management skills.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Build and maintain strong relationships with clients and contractors.
• Conduct regular account review meetings and identify growth opportunities.
• Coordinate with internal departments to ensure seamless service delivery.
• Produce account performance reports and maintain accurate CRM records.
• Attend client meetings and business reviews as required.
• Identify and develop opportunities within existing and prospective client accounts; gather market intelligence; support bid and tender activities.

Skills

Account management

Relationship building

Stakeholder management

Negotiation

Presentation skills

Communication

Team collaboration

Tools

CRM software

LinkedIn

Market research tools

Job description

Senior Account Manager (Recruitment Agency Expertise – Oil & Gas or Technical)

Location: Abu Dhabi

About the Role

As a Senior Account Manager, you will act as the primary point of contact for clients and contractors, ensuring outstanding service delivery while identifying opportunities to grow existing partnerships. You will work closely with recruitment, operations, and support teams to drive account performance, improve contractor retention, and contribute to the continued success of NES Fircroft.

Key Responsibilities

Account Management

• Build and maintain strong relationships with clients and contractors.
• Conduct regular account review meetings and identify growth opportunities.
• Coordinate with internal departments to ensure seamless service delivery.
• Produce account performance reports and maintain accurate CRM records.
• Attend client meetings and business reviews as required.

Business Development

• Identify and develop opportunities within existing and prospective client accounts.
• Gather market intelligence through LinkedIn, industry networks, referrals, and market research.
• Support bid and tender activities where required.
• Promote NES Fircroft's full range of workforce solutions.

Contractor & Recruitment Support

• Develop strong relationships with contractors to improve retention and satisfaction.
• Support recruitment activities, including candidate sourcing and placement where applicable.
• Ensure smooth onboarding, mobilisation, and compliance processes.
• Drive service improvements that enhance the contractor and client experience.

Essential Skills & Experience

• Proven experience of around 5+ in a Recruitment Agency, Staffing, or Workforce Solutions in Contracts Recruitment.
• Strong relationship-building and stakeholder management skills.
• Experience working with corporate clients and managing multiple priorities.
• Commercial awareness and a results-driven mindset.
• Excellent communication, negotiation, and presentation skills.
• Ability to work collaboratively across multiple teams and functions.

Join NES Fircroft

NES Fircroft is the world's leading engineering and technical workforce solutions provider, delivering specialist staffing services across the Energy, Power, Renewables, Life Sciences, Chemicals, Mining, and Infrastructure sectors.

This is an exciting opportunity for a relationship-focused professional who thrives in a fast-paced environment and enjoys managing key client accounts, developing business opportunities, and delivering exceptional recruitment and workforce solutions.