Security Supervisor at Conrad Dubai

Hilton; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Parental leave

Crisis concierge

Mental health resources

Job summary

Conrad Dubai is seeking a Security Supervisor to lead the on-site security team and ensure the safety of guests and colleagues. You will oversee patrols, coordinate emergency responses, and report incidents with clarity and care, reflecting Hilton's hospitality values.

The role requires 3–5 years in security, SIRA certification, and Arabic language ability, with a focus on proactive risk management and guest privacy. Join a team dedicated to a safe, welcoming environment.

Qualifications

• 3–5 years of security experience, hospitality experience preferred.
• Supervisory experience leading a security team.
• Proficiency with CCTV, access controls, and fire alarm systems.
• SIRA certification is required.
• Ability to communicate in Arabic is required.

Responsibilities

• Oversee patrols of guest areas, back-of-house spaces, and hotel perimeter, addressing risks while respecting privacy.
• Coordinate the team’s response to medical emergencies, fire alarms, and security incidents.
• Plan schedules, assign duties, and coach Security Officers to deliver professional service.
• Gather facts, preserve information, and prepare clear incident reports for management.
• Work with hotel teams to promote safety practices and maintain emergency procedures.
• Step into Security Officer duties during busy periods or incidents when needed.

Skills

Security leadership

Patrol management

Emergency response

Incident reporting

Arabic language

Education

SIRA certification

Tools

CCTV systems

Access control

Fire alarm systems

Job description

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Supervisor at Conrad Dubai, you’ll help create a safe and welcoming environment for every guest and team member. Through attentive leadership, sound judgement, and a reassuring presence, you’ll protect the people and spaces that make each stay exceptional. You’re spreading the light and warmth of Hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Maintain a discreet, reassuring presence: Oversee patrols of guest areas, back of house spaces, and the hotel perimeter, identifying and addressing risks while respecting guest privacy.
• Respond with calm and care: Coordinate the team’s response to medical emergencies, fire alarms, and security incidents, prioritising the safety and well-being of guests and team members.
• Lead the security team: Plan schedules, assign duties, and coach Security Officers to deliver attentive, professional service at every point of contact.
• Investigate and report incidents: Gather facts, preserve relevant information, and prepare clear, accurate reports for management and follow-up.
• Strengthen everyday safety: Work with hotel teams to promote safe practices, address concerns promptly, and keep emergency procedures familiar and effective.
• Support service when needed: Step into Security Officer duties during busy periods or incidents, providing a composed and helpful presence.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values are the driving force behind our success and directly inform the qualities we demand in every team member. This commitment to excellence is exemplified at the Conrad Hotel Dubai, where we unwaveringly deliver superior service and unforgettable experiences for our guests.

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Experience And Qualifications

• Security experience: 3–5 years of experience in security operations, preferably in hospitality, with experience supervising a team.
• Technical knowledge: Familiarity with CCTV, access control, fire alarm systems, and current security equipment.
• Certification: Valid Security Industry Regulatory Agency (SIRA) certification required.
• Language: Ability to speak Arabic is required.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.