School Operations & Records Coordinator

Fairmont Schools Inc; Dubai; On-site; AED 72,000 - 90,000; Full time

Job summary

ISP is seeking an Administrative role in Dubai focused on customer and employee service, data entry, and records management within an educational setting. The role emphasizes KHDA portal registration, documentation follow-ups, and support for HR onboarding and school events.

You will coordinate with academic teams, assist with policy updates, and ensure high accuracy in reporting and communications in English and Arabic.

Qualifications

• Proven experience in an administration role at this, or a similar level.
• Experience of working in an educational establishment is preferred.
• Excellent English & Arabic communication skills; both written and verbal.
• Experience of working in a high pressure environment with the ability to multitask.
• Outstanding time management, attention to detail & prioritisation skills.
• Great interpersonal skills with the ability to communicate at all levels.
• Excellent problem solving and decision making skills.
• Driven, enthusiastic and energetic to support school improvements.

Responsibilities

• Handling of customer/employee requests while providing excellent customer service and ensuring transparency and clarity of information.
• Provide system support including data entry support and the coordination of electronic files and records.
• Collate, analyse and retrieve data to produce letters and reports; specifically relating to student attendance.
• Support with authority system compliance, including registering of students and employees on the KHDA portal, following up with employees and parents on document requirements for entry.
• Support with site inspections from government entities, collating information.
• Providing support to the HR Team with onboarding requirements and assisting with employment and sponsorship processes.
• Support academic team meetings and school events as detailed in the academic calendar, obtaining relevant approvals from authorities and coordinating trip arrangements with students, parents and internal teams.
• Support with the review and updating of school policies, procedures and handbooks.
• Perform other administrative tasks as may be required.

Skills

Customer service

Data entry

Record coordination

Multitasking

Time management

Interpersonal skills

Problem solving

Decision making

Education

Higher education in Administration

Tools

KHDA portal

Job description

ISP is seeking an Administrative role in Dubai focused on customer and employee service, data entry, and records management within an educational setting. The role emphasizes KHDA portal registration, documentation follow-ups, and support for HR onboarding and school events.

You will coordinate with academic teams, assist with policy updates, and ensure high accuracy in reporting and communications in English and Arabic.