School IT Support Technician

Greenfield International School, Dubai; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Taaleem’s IT team seeks an experienced school IT support technician in Dubai to resolve hardware and software issues, manage end-user queries, and support classroom tech integration. The role focuses on desktop support, iOS device management, and equipment upkeep across facilities.

The ideal candidate has 2+ years in educational IT, strong communication, and calm, organized service delivery. Applicants should be adept at coordinating with teachers and staff for smooth day-to-day operations.

Qualifications

• Bachelor's degree in Information Technology or equivalent.
• Minimum 2 years of related IT support experience in an educational environment.
• Ability to communicate effectively with staff and students.
• Experience with school IT equipment and facilities is preferred.

Responsibilities

• Manage end-user IT support requests and service desk tickets.
• Provide desktop support and resolve hardware/software issues.
• Manage iOS devices and associated servers.
• Oversee IT equipment and facility IT infrastructure.
• Assist with setup for assemblies, presentations, and training.
• Maintain stock and procurement readiness.

Skills

Communication

Interpersonal skills

Calm under pressure

Organizational skills

Education

Bachelor's degree in Information Technology or equivalent

Tools

iOS Devices management

Printer management

Hardware repair

Software installation

Job description

Taaleem’s IT team seeks an experienced school IT support technician in Dubai to resolve hardware and software issues, manage end-user queries, and support classroom tech integration. The role focuses on desktop support, iOS device management, and equipment upkeep across facilities.

The ideal candidate has 2+ years in educational IT, strong communication, and calm, organized service delivery. Applicants should be adept at coordinating with teachers and staff for smooth day-to-day operations.