School Front Desk & Admissions Concierge

GEMS INTERNATIONAL SCHOOL - DUBAI HILLS; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

GEMS International School in Dubai Hills is seeking an outstanding Receptionist to be the first point of contact for parents, visitors and staff. You will handle inquiries, book tours, manage databases and support the Front of House team to deliver exceptional customer service.

The role requires at least one year of receptionist or customer service experience, strong English, and the ability to multitask in a busy school environment.

Qualifications

• Minimum one-year experience as receptionist or in customer service.
• English is the first language (written and spoken).
• Ability to multitask in a busy environment.

Responsibilities

• Provide information on location, curriculum, admissions and tours to ensure high-quality customer service.
• Answer telephone calls and direct to appropriate staff.
• Greet visitors and provide a warm welcome to the school.
• Maintain a caller/visitor database and support front-of-house objectives.
• Attend meetings and support administrative tasks as needed.

Skills

Interpersonal skills

Multitasking

Customer service

Job description

GEMS International School in Dubai Hills is seeking an outstanding Receptionist to be the first point of contact for parents, visitors and staff. You will handle inquiries, book tours, manage databases and support the Front of House team to deliver exceptional customer service.

The role requires at least one year of receptionist or customer service experience, strong English, and the ability to multitask in a busy school environment.