School Admissions & Front Desk Coordinator

Aldar Academies; Abu Dhabi; On-site; AED 54,000 - 87,000; Full time

Job summary

Aldar Academies in Abu Dhabi is seeking an admissions receptionist to deliver high quality customer service to visitors and staff, guiding families through the admissions process.

The role requires a minimum secondary school certificate, 2 years in a school setting, and strong English skills; experience with non-native English students is valued. You will provide clerical support and assist with communications while upholding a professional, inclusive environment.

Qualifications

• Minimum secondary school certificate.
• At least two years of experience in a school setting.
• English language skills according to the school curriculum.
• A minimum of 2 years of experience in a customer focused role.
• Experience in the education field is preferred.
• Previous experience working with students whose English is not their first language.
• Passion for teaching and commitment to educating the whole child.
• A high level of professionalism and consideration of the well-being of children.
• Recent and consistent involvement in extra-curricular activities.
• Respect for all members of a school community irrespective of position, gender, age and ethnic background.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.

Responsibilities

• Deliver high quality customer service to visitors and staff representing the Academy in a professional manner.
• Greet visitors in a friendly and helpful manner.
• Have a strong knowledge of the key information about the Academy.
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage.
• Provide general clerical administrative support (e.g., updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence).
• Undertake word-processing and other IT-based tasks (e.g., database, Excel, Internet research).
• Produce lists/information/data as required (e.g., class lists).
• Sort and distribute mail.
• Attend and participate in relevant meetings as required.
• Answer incoming calls and transfer them professionally following standard telephone etiquette.
• Ensure reception area is tidy with necessary stationery and materials.
• Provide accurate information in-person and via phone/email.
• Assist Admissions team with inbound/outbound calls.
• Log admissions enquiries into the MIS database.
• Perform other clerical receptionist duties such as filing, photocopying and printing.
• Arrange transportation for visitors when required.
• Provide accurate information about the schools, curriculum, education level and tuition fees.
• Respond to inquiries courteously and direct to appropriate personnel.
• Assist with tasks assigned by management.
• Undertake other duties as required.

Skills

Customer service

English language skills

Communication skills

Interpersonal skills

Problem solving

Professionalism

Student support

Education

Minimum secondary school certificate

Two-year experience in a school setting

Experience in education field preferred

Job description

Aldar Academies in Abu Dhabi is seeking an admissions receptionist to deliver high quality customer service to visitors and staff, guiding families through the admissions process.

The role requires a minimum secondary school certificate, 2 years in a school setting, and strong English skills; experience with non-native English students is valued. You will provide clerical support and assist with communications while upholding a professional, inclusive environment.