Salesforce Developer

Dicetek LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An innovative tech company is seeking a Salesforce Lead to manage end-to-end Salesforce implementation and customization. You will lead a team of Salesforce professionals and integrate Salesforce with other systems. The ideal candidate has 8+ years of experience, strong leadership skills, and relevant certifications in Salesforce. This role is based in Dubai, offering a chance to work in a dynamic environment where collaboration and innovation are key.

Qualifications

• Minimum 8 years of experience in Salesforce implementation and administration.
• Strong knowledge of Salesforce platform capabilities, including Sales Cloud and Service Cloud.
• Salesforce certifications preferred.

Responsibilities

• Lead implementation of Salesforce and customize to business needs.
• Integrate Salesforce with other systems.
• Manage a team of Salesforce professionals.

Skills

Salesforce implementation

Salesforce customization

Team leadership

Problem-solving

Strong communication

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

Apex

Lightning Web Components (LWC)

REST/SOAP APIs

Salesforce DX

Job description

Responsibilities

• Lead the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.


• Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.


• Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.


• Develop and maintain Salesforce data models, security settings, and access controls.


• Collaborate with cross team members for performing Data Migration.

Salesforce Integration

• Integrate Salesforce with other systems, such as ERP systems, and third-party applications, to streamline data flow and ensure data integrity.


• Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).


• Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.

Team Leadership and Collaboration

• Lead a team of Salesforce developers and administrators, providing guidance, mentorship, and technical expertise.


• Collaborate with cross-functional teams, to align Salesforce functionality with business processes and objectives.


• Act as a subject matter expert on Salesforce capabilities, trends, and best practices, and provide recommendations for process improvements and system enhancements.


• Documentation and Reporting:


• Document Salesforce configurations, customizations, and system processes to ensure knowledge transfer and maintain an up-to-date system documentation.


• Create reports and dashboards.


• Analyse user feedback to identify opportunities for system optimization and enhanced user experience.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.


• Minimum of 8 years of hands-on experience in Salesforce implementation, customization, and administration.


• Strong experience with Administration, Configuration, Apex, LWC and Solution Designing.


• Salesforce certifications, such as PD I, Admin, App Builder, Sales Cloud Consultant, Service Cloud Consultant.


• Experience with Lightning Component Framework: Strong experience in developing Lightning Components, and Lightning Web Components (LWC) is preferred. Knowledge of the Lightning Design System (SLDS) and Lightning App Builder is a plus.


• Salesforce Community Cloud Experience: Knowledge of Salesforce Community Cloud and experience in building and customizing communities is a plus.


• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.


• Proficiency in Salesforce customization using declarative tools (e.g., Flows, Workflow Rules, Validation Rules) and Apex coding.


• Experience with Salesforce integration(synchronous/asynchronous) using REST/SOAP APIs, Platform Events, CDCs, middleware platforms (e.g., MuleSoft, Dell Boomi).


• Solid understanding of data management and security best practices within Salesforce.


• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and provide innovative solutions.


• Strong leadership and team management skills, with the ability to guide and motivate a team of Salesforce professionals.


• Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels and translate business requirements into technical solutions.

Preferred Qualifications

• Agile Methodology: Familiarity with Agile development methodologies, such as Scrum or Kanban, is preferred. Experience working in an Agile environment and participating in Agile ceremonies is an advantage.


• Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD practices and tools such as Salesforce DX, Git, Jenkins is preferred. Knowledge of source control management and release management processes is an advantage.


• Data Modeling and Architecture: Understanding of data modeling concepts and database design principles in Salesforce is preferred. Familiarity with data architecture best practices, data governance, and data security in Salesforce is a plus.

Skills

• Strong Communication and Collaboration Skills: Excellent verbal and written communication skills are essential for effectively collaborating with business stakeholders, technical teams, and end-users. The ability to explain complex technical concepts to non-technical stakeholders is highly valued.


• Problem-Solving and Analytical Thinking: Strong problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions are crucial. A proactive and analytical approach to troubleshooting and issue resolution is preferred.


• Ability to work effectively in a team environment.


• Strong attention to detail and the ability to work independently.


• Flexible, resilient, constructive, organized, and reliable.