Sales Support Executive

BDP International; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

BDP International is seeking a Sales Support Specialist to act as the regional point of contact for CRM and sales reporting for the North American sales force. The role involves executing regional validation, CRM supervision, user training, and coordinating with IT for support.

You will work with regional sales leadership to leverage CRM data, train local teams on tools and COE services, and manage the sales lead process and related reporting.

Qualifications

• Requires BA/BS Degree.
• Prefer 2+ years successful and documented sales experience.
• Strong negotiation and communication skills (verbal and written).
• Computer Proficiency in Microsoft Office applications.

Responsibilities

• Execute regional sales validation process.
• Serve as a regional CRM Supervisor; provide user training and tier 1 support.
• Collaborate with regional sales leadership to leverage CRM data to augment sales effectiveness.
• Provide training to local sales team on tools and COE services.
• Manage sales lead process and routing orders.
• Track leads and revenue; produce local sales reports for regional/global management.
• Maintain salesperson tables in the recruiting system and identify prospects for distribution to sales teams.

Skills

Negotiation

Communication

Sales experience

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

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Job Title

Education

Bachelor's Degree

Location

Experienced (Non-Manager)

Category

Job Type

Permanent

Job Description

About BDP International:

BDP International is a privately held, family-owned non-asset based global logistics provider with annual sales exceeding $2.1 billion USD. Founded in 1966 by Richard Bolte Sr. and based in Philadelphia, Pennsylvania, BDP has grown to be one of the largest logistics providers in the world. BDP employs more than 4,000 people worldwide, and operates freight logistics centers in 270 cities across the world through a global network of wholly owned offices, joint ventures and affiliates in 135 countries.

The company serves more than 4,000 customers worldwide. Clients include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others.

Job Summary:

The Sales Support Specialist will act as the regional point of contact for the CRM and sales reporting for the North American sales force.

Essential Functions:

• Execute regional sales validation process
• Serve as a regional CRM Supervisor
  • Provide user training
  • Provide tier 1 user support
  • Coordinate additional support with user and IT
• Work with regional sales leadership to leverage information to CRM to augment sales team effectiveness
• Provide training to local sales team members related to tools and services offered by COE
• Sales lead process management
• Routing Orders
• Databases
• Lead Tracking through sales cycle
• Produce associated metrics
• Generate local sales reports as required by Regional/Global Sales Management
• Maintain Salesperson Tables in sales recruiting system
• Obtain attendee lists
• Identify prospects - distribute to sales teams
• Monitor sales follow up
• Track any related revenue
• Provide support as needed to regional sales management
• Monitor salesperson performance on target accounts
• Monitor sales follow-up on Lead Listings
• Provide additional support for all COE initiatives as needed
• Monitor effectiveness of sales support processes - work with COE to constantly improve
• Cross-train with regional documentation specialist

Job Requirements

Key Skills and Requirements:

• Requires BA/BS Degree
• Prefer 2+ years successful and documented sales experience
• Strong negotiation and communication skills (verbal and written)
• Computer Proficiency in Microsoft Office applications.
• Successful academic and professional track record with solid achievements, rankings, or awards
• Transportation industry, service solution sales, or international sales experience highly preferred