Sales Supervisor: Multi-Channel Growth (B2B/B2C/E‑Com)

Shamal Holding; Dubai; On-site; AED 89,000 - 179,000; Full time

Job summary

Shamal Holding seeks a Sales Supervisor to lead and develop sales performance across B2B resellers, online platforms, and the Deep Dive Dubai retail store. You will ensure product availability, inventory control, and customer experience while strengthening vendor and reseller relationships.

The role supports both in-store and digital sales growth, manages team performance, and aligns with financial and operational objectives.

Qualifications

• Minimum 3 years’ experience in retail or sales management.
• Experience with POS systems, inventory software, and e-commerce platforms.
• Strong organizational, communication, and analytical skills.
• Proven ability to meet or exceed sales targets.
• Customer-focused mindset with leadership and mentoring ability.

Responsibilities

• Oversee B2B and B2C sales performance across channels.
• Manage in-store sales operations and customer experience.
• Develop pricing strategies and maintain inventory records.
• Lead and mentor retail staff, driving revenue and margins.
• Coordinate with e-commerce and webstore teams for inventory alignment.
• Monitor KPIs and ensure alignment with financial objectives.

Skills

Leadership

Analytical skills

Communication

Organization

Education

Bachelor’s degree in Business/Marketing or related field

Tools

POS systems

Inventory software

E-commerce platforms

Job description

Shamal Holding seeks a Sales Supervisor to lead and develop sales performance across B2B resellers, online platforms, and the Deep Dive Dubai retail store. You will ensure product availability, inventory control, and customer experience while strengthening vendor and reseller relationships.

The role supports both in-store and digital sales growth, manages team performance, and aligns with financial and operational objectives.