Sales Specialist

Maylaa International Trading LLC; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Maylaa Group is seeking an experienced Sales Associate for our perfume retail store in Dubai. You will engage customers, explain fragrance families, and drive sales while maintaining attractive displays and accurate POS transactions.

The role requires at least two years of perfume retail experience, strong English communication, and a customer‑focused attitude. Knowledge of luxury fragrance brands is a plus, with weekend and holiday shifts expected.

Qualifications

• Minimum two years of sales experience in perfume retail.
• Good knowledge of fragrance families, notes and concentrations.
• Experience with niche or luxury fragrance brands is an advantage.
• Strong customer-service skills and a proven ability to achieve sales targets.
• Strong communication skills in English; Arabic is an advantage.
• Familiarity with point-of-sale systems and accurate cash handling.
• Professional presentation, attention to detail and a positive attitude.
• Ability to work effectively as part of a team.
• Flexibility to work retail shifts, including weekends and public holidays.

Responsibilities

• Welcome customers and recommend fragrances based on preferences, budget and occasion.
• Explain fragrance notes, concentrations, product ranges and brand stories.
• Demonstrate perfumes using testers and scent strips according to company standards.
• Achieve individual sales targets and support overall store performance.
• Recommend complementary products and gift sets suited to customer needs.
• Build lasting customer relationships and follow up through approved company channels.
• Stay informed about new launches, promotions and fragrance trends.
• Prepare gift wrapping and ensure purchases are presented professionally.
• Process sales and payments accurately using the point-of-sale system.
• Maintain attractive displays, clean counters and organised testers.
• Support stock replenishment and inventory counts, reporting shortages or discrepancies.
• Handle customer enquiries professionally and refer complaints to the store manager when needed.
• Follow company policies, stock-control procedures and service standards.

Skills

Customer service

English communication

Teamwork

Sales targets

POS handling

Tools

POS system

Job description

Sales Associate – Perfume Retail

Maylaa Group

Employment Type: Full-time

About the Role

Maylaa Group is seeking an experienced Sales Associate with a background in perfume retail. The successful candidate will help customers discover fragrances, deliver excellent service and contribute to the store’s sales targets.

Key Responsibilities

• Welcome customers and recommend fragrances based on their preferences, budget and occasion.
• Explain fragrance notes, concentrations, product ranges and brand stories.
• Demonstrate perfumes using testers and scent strips according to company standards.
• Achieve individual sales targets and support overall store performance.
• Recommend complementary products and gift sets suited to customer needs.
• Build lasting customer relationships and follow up through approved company channels.
• Stay informed about new launches, promotions and fragrance trends.
• Prepare gift wrapping and ensure purchases are presented professionally.
• Process sales and payments accurately using the point-of-sale system.
• Maintain attractive displays, clean counters and organised testers.
• Support stock replenishment and inventory counts, reporting shortages or discrepancies.
• Handle customer enquiries professionally and refer complaints to the store manager when needed.
• Follow company policies, stock-control procedures and service standards.

Requirements

• Minimum two years of sales experience in perfume retail.
• Good knowledge of fragrance families, notes and concentrations.
• Experience with niche or luxury fragrance brands is an advantage.
• Strong customer-service skills and a proven ability to achieve sales targets.
• Strong communication skills in English; Arabic is an advantage.
• Familiarity with point-of-sale systems and accurate cash handling.
• Professional presentation, attention to detail and a positive attitude.
• Ability to work effectively as part of a team.
• Flexibility to work retail shifts, including weekends and public holidays.