Sales Operations Manager

Acasa; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Acasa is seeking a Sales Operations Manager in Dubai to support sales and operations by creating insightful reports, charts, dashboards, and analytics.

You will collaborate with the sales teams, manage CRM reporting in Salesforce, and transform data into actionable insights to drive performance and efficiency.

Qualifications

• Bachelor's/Master’s degree preferred in Business/Marketing or related field.

Responsibilities

• Collaborate with the sales person to generate comprehensive reports, charts, dashboards, and other analytics as required.

Skills

Reports & dashboards

Advanced Excel

VLOOKUP & Pivot

Macros

Salesforce CRM

CRM data extraction

Executive presentations

Multitasking

Analytical skills

Communication skills

Education

Bachelor's/Master’s degree in Business, Marketing, or related field

Tools

Salesforce

Job description

We are actively looking for a skilled individual to join our team as a Sales Operations Manager. In this role, you will play a crucial part in supporting our sales and operations teams by creating insightful reports, charts, dashboards, and other analytics as needed.

Requirements

Responsibilities:

• Collaborate with the sales person to generate comprehensive reports, charts, dashboards, and other analytics as required.
• Execute, update, and develop reports and dashboards within Customer Relationship Management (CRM) systems.
• Extract and analyze data from CRMs and other databases, offering valuable insights to enhance sales performance.
• Compile and present sales-related data, including performance metrics, for executive review.
• Support the execution of operational processes and identify opportunities for process improvement to increase efficiency and effectiveness.
• Analyze and consolidate data from various sources, transforming them into actionable insights for Sales Development, Sales, and Marketing.

Education & Experience:

• Bachelor's/Master’s degree in Business, Marketing, or related field (preferred).
• Minimum 5 years of professional working experience, with a focus on Operations, data analysis, and reporting.

Skills:

• Proficient in creating reports and charts using tools such as Microsoft Excel.
• Advanced skills in Excel (V-LOOKUP, Pivot Tables, Macros).
• Experience using Salesforce or similar CRM systems.
• Quick learner with the ability to adapt to new tools and systems.
• Highly organized and detail-oriented with a flexible approach to tasks.
• Expertise in creating executive-level presentations.
• Ability to multitask, prioritize tasks effectively, and meet deadlines.
• Strong problem-solving and analytical skills.
• Effective verbal and written communication skills.