Sales Operations & Analytics Leader (MEA)

Hitachi Vantara Corporation; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Hitachi Energy in Dubai seeks a HUB Sales Operations Manager to drive sales excellence across the MEA Service business, optimizing sales processes, forecasting, and pipeline governance. You will leverage Salesforce, Power BI, and automation to transform data into actionable insights, partner with LSUs and business leaders, and lead continuous improvement in analytics and reporting.

This role demands a results-driven professional with strong analytics, communication, and cross-functional

Qualifications

• Bachelor's or Master's degree in Business Analytics, Data Science, Sales, Marketing or related field.
• 5+ years of experience in Sales Operations, Business Analytics, or related functions.
• Strong experience with Salesforce reporting, forecasting, pipeline management, CRM governance, and dashboarding.
• Hands-on expertise in Power BI, data visualization, reporting automation, and analytics.
• Proven ability to translate complex data into actionable business insights and recommendations.
• Excellent communication and stakeholder management skills.

Responsibilities

• Drive sales process optimization, pipeline governance, and opportunity management across the MEA Service organization.
• Oversee GTS and MIMO processes, ensuring standardized and efficient sales workflows.
• Identify process bottlenecks and implement continuous improvements to enhance sales effectiveness.
• Manage Salesforce data integrity and serve as SFDC SME for the region.
• Develop and maintain Power BI dashboards, KPI scorecards, and automated reporting solutions.
• Deliver actionable insights through sales, pipeline, forecasting, and performance analytics.
• Support forecasting, budgeting, and revenue planning activities.
• Monitor forecast accuracy, pipeline health, conversion rates, and sales performance metrics.
• Facilitate forecast, pipeline, and business reviews to drive predictable growth.
• Lead the implementation and optimization of CRM, analytics, and sales enablement tools.
• Drive reporting automation and business intelligence initiatives to improve efficiency.
• Train and support users on Salesforce, Power BI, forecasting processes, and sales analytics tools.
• Partner with Sales, Marketing, Finance, FES, and LSUs to align priorities.
• Act as the primary contact for sales reporting, analytics, forecasting, and operations governance.
• Provide data-driven recommendations to leadership to support commercial strategy.

Skills

Salesforce reporting

Forecasting

Pipeline management

CRM governance

Power BI

Data visualization

Analytics

Stakeholder management

Cross-functional collaboration

Education

Bachelor's or Master's degree in Business Analytics, Data Science, Sales, Marketing

Tools

Salesforce

Power BI

Job description

Hitachi Energy in Dubai seeks a HUB Sales Operations Manager to drive sales excellence across the MEA Service business, optimizing sales processes, forecasting, and pipeline governance. You will leverage Salesforce, Power BI, and automation to transform data into actionable insights, partner with LSUs and business leaders, and lead continuous improvement in analytics and reporting.

This role demands a results-driven professional with strong analytics, communication, and cross-functional