Sales Executive - BEAMS Abu Dhabi

C2i; Abu Dhabi Emirate; On-site; AED 60,000 - 100,000; Full time

Job summary

BEAMS Abu Dhabi is seeking a Sales Executive to deliver welcoming, personalised retail experiences. You will help customers discover products, styling ideas and stories that suit their needs, manage the full customer journey from greeting to checkout, and build product knowledge across the store.

Experience in fashion or premium retail, strong English, and a passion for culture will help you connect with customers and contribute to our hospitality-driven Omotenashi philosophy.

Qualifications

• 2+ years of experience in fashion, lifestyle or premium retail.
• Experience in consultative or styling-led sales.
• High school diploma or equivalent.
• Fluent English; additional languages are an advantage.
• Strong customer listening and styling skills.
• Ability to communicate product stories in an engaging way.
• Strong digital POS and transaction accuracy.
• Cultural sensitivity and a collaborative approach.
• Genuine passion for customer experience, fashion, lifestyle and culture.

Responsibilities

• Welcome customers naturally while respecting personal space and culture.
• Understand customer needs before recommending products or styling ideas.
• Explain product specifications, curation stories and lifestyle fit.
• Provide fitting-room support while protecting customer privacy.
• Complete cash and card sales accurately using approved POS access.
• Confirm items, package purchases carefully and provide a sincere farewell.
• Maintain approved VMD, sales-floor, fitting-room and product-care standards.
• Coordinate replenishment and stock enquiries with the Receiving Clerk.
• Collect customer details only with consent and through approved systems.
• Refer returns, discounts, refunds and compensation requests to the manager for approval.
• Accurately process sales while protecting products, payment devices and customer information.

Job description

BEAMS is one of Japan’s leading culture shops, bringing together fashion, lifestyle, food and art.

BEAMS Abu Dhabi creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.

At BEAMS, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of Omotenashi, we anticipate customer needs, pay attention to every detail and make every visit personal and inspiring.

We are looking for a Sales Executive to join our team in Abu Dhabi and create a thoughtful, personalised retail experience for every customer.

As a Sales Executive, you will create a welcoming customer experience by helping customers discover products, styling ideas and stories that suit their needs and lifestyle, while managing the complete customer journey from greeting and personalised recommendations to styling, mobile POS checkout, careful packaging and farewell. You will develop broad product knowledge across the store while building expertise in selected categories; experience in women’s fashion, beauty or cosmetics retail is an advantage.

KEY RESPONSIBILITIES

• Welcome customers naturally while respecting personal space and culture
• Understand customer needs before recommending products or styling ideas
• Explain product specifications, curation stories and lifestyle fit
• Provide fitting-room support while protecting customer privacy
• Complete cash and card sales accurately using approved POS access
• Confirm items, package purchases carefully and provide a sincere farewell
• Maintain approved VMD, sales-floor, fitting-room and product-care standards
• Coordinate replenishment and stock enquiries with the Receiving Clerk
• Collect customer details only with consent and through approved systems
• Refer returns, discounts, refunds and compensation requests to the manager for approval
• Accurately process sales while protecting products, payment devices and customer information

KEY RESULT AREAS

• Contribution to team sales
• Customer feedback and repeat visits
• Product knowledge and styling
• POS and transaction accuracy
• Floor presentation and stock standards

WHAT WE'RE LOOKING FOR

• 2+ years of experience in fashion, lifestyle or premium retail preferred
• Experience in consultative or styling-led sales preferred
• High school diploma or equivalent
• Fluent English; additional languages are an advantage
• Strong customer listening and styling skills
• Ability to communicate product stories in an engaging way
• Strong digital POS and transaction accuracy
• Cultural sensitivity and a collaborative approach
• Genuine passion for customer experience, fashion, lifestyle and culture

Reports to: Assistant Manager – Retail

Operational oversight: Outlet Manager

THE ROLE

• Extended standing and walking
• Mobile POS and stock handling
• Participation in events, launches and stock counts

If you are passionate about fashion, culture, lifestyle and exceptional customer experiences, we would love to hear from you.

Join BEAMS Abu Dhabi and be part of a team connecting Japanese creativity, culture and hospitality with Abu Dhabi.

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